ICT Applications as E-Health Solutions in Rural Healthcare in the Eastern Cape Province of South Africa
Abstract
Information and Communication Technology (ICT) solutions (e.g. e-health, telemedicine, e-education) are often viewed as vehicles to bridge the digital divide between rural and urban healthcare centres and to resolve shortcomings in the rural health sector. This study focused on factors perceived to influence the uptake and use of ICTs as e-health solutions in selected rural Eastern Cape healthcare centres, and on structural variables relating to these facilities and processes. Attention was also given to two psychological variables that may underlie an individual's acceptance and use of ICTs: usefulness and ease of use. Recommendations are made with regard to how ICTs can be used more effectively to improve health systems at five rural healthcare centres where questionnaire and interview data were collected: St. Lucy's Hospital, Nessie Knight Hospital, the Tsilitwa Clinic, the Madzikane Ka-Zulu Memorial Hospital and the Nelson Mandela General Hospital.
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Within studies applying TAM, factors influential to health care providers' acceptance of eHealth included perceived usefulness and needs, perceived ease of use, and all facilitating or inhibiting conditions.
“Within these studies [25,29,41,42,75,77,79,81,83-85,87,88,102], the factors influential to health care providers’ acceptance of eHealth included their perceived usefulness and needs, perceived ease of use, and all of the facilitating or inhibiting conditions.”
From Health Care Provider Adoption of eHealth: Systematic Literature Review (2013) · cites this paper as [41]
Few studies have successfully tested the applicability of the UTAUT model by Venkatesh et al.
“Few studies (eg, [41]) have successfully tested the applicability of the UTAUT model by Venkatesh et al [21].”
From Health Care Provider Adoption of eHealth: Systematic Literature Review (2013) · cites this paper as [41]
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- Authors
- Ruxwana, N. L., Herselman, M. E., & Conradie, D. P.
- Affiliations
- Tshwane University of Technology (ZA)
- Council for Scientific and Industrial Research (ZA)
- Corresponding author
- Ruxwana, Nkqubela L
- Herselman, Marlien E
- Conradie, D Pieter
- Venue
- Health Information Management Journal
- Publisher
- SAGE Publications
- Published
- 2010-03
- Volume
- 39
- Issue
- 1
- Pages
- 17-29
- ISSN
- 1833-3583 (ISSN-L)
- 1833-3575
- OpenAlex
- W1812109890
- Cited by
- 137
- References
- 16
- Citations by year
- 2026: 3 · 2025: 5 · 2024: 1 · 2023: 8 · 2022: 6 · 2021: 10 · 2020: 12 · 2019: 10 · 2018: 13 · 2017: 9 · 2016: 6 · 2015: 14 · 2014: 13 · 2013: 13 · 2012: 7
- FWCI
- 8.56
- Type
- journal article
- Language
- en
- Open access
- closed
- Locations
- Health Information Management Journal (publishedVersion)
- PubMed (publishedVersion)
- Nelson Mandela University Research Repository (submittedVersion)
- Topics
- Health Sciences › Medicine › Public Health, Environmental and Occupational Health › Telemedicine and Telehealth Implementation
- Physical Sciences › Computer Science › Information Systems › ICT in Developing Communities
- Health Sciences › Health Professions › Health Information Management › Electronic Health Records Systems
- Keywords
- e-health, ICT adoption, rural health care, telemedicine, digital divide, perceived usefulness, perceived ease of use, technology acceptance, Eastern Cape, health information systems
- MeSH terms
- Attitude of Health Personnel, Attitude to Computers, Computer Communication Networks, Computer Literacy, Computers, Humans, Medical Informatics, South Africa, Telemedicine, Rural Health Services
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