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Satellite phone development through an off-shore, outsourcing partnership: Client and vendor experiences
Abstract
Product development outsourcing and off-shoring, especially in a high-technology industry such as Satellite Communications, is done by carefully considering the choice of the partner and the operating business model. From the satellite communications company’s (Client’s) perspective, outsourcing and off-shoring work is a strategic decision that involves considering whether to have a captive off-shore center for resource augmentation or outsource to a third-party partner organization. Furthermore, there are decisions regarding choosing a suitable trustworthy partner organization, pricing models, and the viability of a long-term relationship that involves in-life product management and protection of Intellectual Property ownership. From the partner’s (Vendor’s) viewpoint, there are several strategic and tactical decisions involving technical solution and engineering development strategy, selecting a mutually acceptable pricing model, and analyzing the risks involved in developing the high-tech product away from customer location. This case analyzes the outsourcing and off-shoring engagement between a leading provider of satellite communications and a product engineering services company in India. This case brings out the strategic perspectives of the client–vendor engagement in building a satellite communications product.
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“Additionally, the charges for satellite phones are high, ranging from $1 to $2 per minute [3], with monthly packages still costing hundreds of dollars.”
From Implementation of an IEEE 802.11ax-Based Maritime Mesh Network in the Red Sea (2025) · cites this paper as [3]
Citations
Cites
No references could be resolved yet.
Research works printed but not linked: 3
- Sheth J, 1999, The Wall Street Journal
- Gopal A, Sivaramakrishnan K, Krishnan MS, et al. (2003) Contracts in off-shore software development: An empirical analysis. Management Science 49(12): 1671–1683. · DOI
- Sridhar V (2009). Strategic outsourcing: Opportunities and challenges for telecom operators. In Bose I. (Ed.), Breakthrough Perspectives in Network and Data Communications Security, Design and Applications, Volume 1 of the Advances in Business Data Communications and Networking Series. Hershey, PA: IGI Global, pp. 1–13. · DOI
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Sorted by citations
Implementation of an IEEE 802.11ax-Based Maritime Mesh Network in the Red Sea
Li, Y., Xu, J., Khachatrian, N., & Alouini, M.-S. (2025) · arXiv · doi:10.48550/arxiv.2502.13559 · Cited by 3
“Additionally, the charges for satellite phones are high, ranging from $1 to $2 minute [3], with monthly packages still costing hundreds of dollars. most fishermen.”
Metadata
- Authors
- Sridhar, V, & Vadivelu, S.
- Affiliations
- International Institute of Information Technology Bangalore (IN)
- Sasken (India) (IN)
- Corresponding author
- Sridhar, V
- Venue
- Journal of Information Technology Teaching Cases
- Publisher
- SAGE Publications
- Published
- 2020-11-04
- Volume
- 12
- Issue
- 1
- Pages
- 2-7
- ISSN
- 2043-8869 (ISSN-L)
- OpenAlex
- W3096352298
- Cited by
- 2
- References
- 0
- Citations by year
- 2025: 1 · 2023: 1
- FWCI
- 0.28
- Type
- journal article
- Language
- en
- Open access
- closed
- Locations
- Journal of Information Technology Teaching Cases (publishedVersion)
- Topics
- Social Sciences › Business, Management and Accounting › Management Information Systems › Outsourcing and Supply Chain Management
- Physical Sciences › Computer Science › Information Systems › Software Engineering Techniques and Practices
- Social Sciences › Business, Management and Accounting › Strategy and Management › International Business and FDI
- Keywords
- offshoring, satellite communication, intellectual property protection, pricing models, long-term client relationships, India, risk analysis
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- CoChat. (2026). Citation check: Satellite phone development through an off-shore, outsourcing partnership: Client and vendor experiences. https://app.cochat.ai/papers/10.1177/2043886920951199
- The paper
- Sridhar, V, & Vadivelu, S. (2022). Satellite phone development through an off-shore, outsourcing partnership: Client and vendor experiences. Journal of Information Technology Teaching Cases. https://doi.org/10.1177/2043886920951199
