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Influence of perceived organisational factors on job burnout: survey of community mental health staff.
Open accessAbstract
BACKGROUND: Staff burnout is a critical issue for mental healthcare delivery, as it can lead to decreased work performance and, ultimately, to poorer treatment outcomes. AIMS: To explore the relative weight of job-related characteristics and perceived organisational factors in predicting burnout in staff working in community-based psychiatric services. METHOD: A representative sample of 2000 mental health staff working in the Veneto region, Italy, participated. Burnout and perceived organisational factors were assessed by using the Organizational Checkup Survey. RESULTS: Overall, high levels of job distress affected nearly two-thirds of the psychiatric staff and one in five staff members suffered from burnout. Psychiatrists and social workers reported the highest levels of burnout, and support workers and psychologists, the lowest. Burnout was mostly predicted by a higher frequency of face-to-face interaction with users, longer tenure in mental healthcare, weak work group cohesion and perceived unfairness. CONCLUSIONS: Improving the workplace atmosphere within psychiatric services should be one of the most important targets in staff burnout prevention strategies. The potential benefits of such programmes may, in turn, have a favourable impact on patient outcomes.
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“One of the most consistent predictors of EBS across healthcare providers is high caseload/client contact [10, 136–138].”
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Schwanz, K. A., & Paiva-Salisbury, M. L. (2022) · Journal of Wellness · doi:10.55504/2578-9333.1100 · Cited by 11
Wangel, A., Persson, K., Duerlund, S., Fhager, J., Mårdhed, E., Sjögran, L., Sjöström, K., Glantz, A., Örmon, K., & Sunnqvist, C. (2024) · Issues in Mental Health Nursing · doi:10.1080/01612840.2024.2305934 · Cited by 11
Metadata
- Authors
- Lasalvia, A., Bonetto, C., Bertani, M., Bissoli, S., Cristofalo, D., Marrella, G., Ceccato, E., Cremonese, C., De Rossi, M., Lazzarotto, L., Marangon, V., Morandin, I., Zucchetto, M., Tansella, M., & PICOS-Veneto Group
- Affiliations
- University of Verona (IT)
- University of Padua (IT)
- Ospedale di Mirano (IT)
- Corresponding author
- Lasalvia, Antonio
- Venue
- British Journal of Psychiatry
- Publisher
- Royal College of Psychiatrists
- Published
- 2009-12
- Volume
- 195
- Issue
- 6
- Pages
- 537-544
- ISSN
- 0007-1250 (ISSN-L)
- 1472-1465
- OpenAlex
- W2159852293
- Cited by
- 187
- References
- 55
- Citations by year
- 2026: 7 · 2025: 9 · 2024: 7 · 2023: 6 · 2022: 13 · 2021: 16 · 2020: 11 · 2019: 17 · 2018: 15 · 2017: 10 · 2016: 11 · 2015: 11 · 2014: 10 · 2013: 12 · 2012: 19
- FWCI
- 13.93
- Type
- journal article
- Language
- en
- Open access
- bronze
- doi.org
- Locations
- The British Journal of Psychiatry (publishedVersion)
- PubMed (publishedVersion)
- Institutional Research Information System (Università degli Studi di Trento) (submittedVersion)
- Funders
- Università degli Studi di Padova
- Università degli Studi di Verona
- Topics
- Social Sciences › Psychology › Social Psychology › Stress and Burnout Research
- Health Sciences › Medicine › Public Health, Environmental and Occupational Health › Occupational Health and Burnout
- Health Sciences › Health Professions › General Health Professions › Healthcare professionals’ stress and burnout
- Keywords
- burnout, mental health professionals, community mental health services, organizational factors, team cohesion, perceived injustice, employee turnover, burnout prevention, workplace atmosphere, social workers, psychiatrists, support staff, psychologists
- MeSH terms
- Adult, Aged, Allied Health Personnel, Burnout, Professional, Community Health Nursing, Community Mental Health Services, Cross-Sectional Studies, Female, Humans, Italy, Male, Middle Aged, Social Work, Socioeconomic Factors, Organizational Culture, Workload, Workplace
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