The DOI matches its Crossref record.
Understanding Practice: Video as a Medium for Reflection and Design
Abstract
In exploring the design of new technologies at work, this chapter begins with the view that work is a form of situated activity. Those interested in supporting the design of modifiable artifacts do well to understand the everyday processes of modification exemplified in the complex sheet case described in this chapter. Design realism can be achieved through new methods for understanding the organization of work practice in detail. Such understandings provide a basis for involving practitioners directly in the process of reflection and design through, for example, collaborative production and review of videotapes and rapid prototyping. In every setting where the authors look at technologies in use, they start with the assumption that work practice is fundamentally social.
Overview
The claims and statistics of this paper haven’t been checked yet.
Run the check — free, no account needed. It reads the open-access text and checks the sources it cites.
Integrity signals
Registry
Cites
Statistics
Verification
Claims the paper makes
The claims and statistics of this paper haven’t been checked yet.
Run the check — free, no account needed. It reads the open-access text and checks the sources it cites.
Self-check
Percentages, sums and reported differences re-computed from the paper’s own numbers.
The self-check needs the paper’s full text.
Citations
Cited by
The Ethnography of Infrastructure
STAR, S. L. (1999) · American Behavioral Scientist · doi:10.1177/00027649921955326 · Cited by 4,486
Steps toward an ecology of infrastructure: Design and access for large information spaces
Star, S. L., & Ruhleder, K. (1996) · Information Systems Research · doi:10.1287/isre.7.1.111 · Cited by 3,238
Interaction Analysis: Foundations and Practice
Jordan, B., & Henderson, A. (1995) · Journal of the Learning Sciences · doi:10.1207/s15327809jls0401_2 · Cited by 2,726
Studying Context: A Comparison of Activity Theory, Situated Action Models, and Distributed Cognition
Nardi, B. A. (1995) · Context and Consciousness · doi:10.7551/mitpress/2137.003.0008 · Cited by 799
Media spaces: bringing people together in a video, audio, and computing environment
Bly, S. A., Harrison, S. R., & Irwin, S. (1993) · Communications of the ACM · doi:10.1145/151233.151235 · Cited by 731
Metadata
- Authors
- Suchman, L. A., & Trigg, R. H.
- Venue
- Design at Work
- Publisher
- CRC Press
- Published
- 2020-10-28
- Pages
- 65-89
- OpenAlex
- W1521830515
- Cited by
- 312
- References
- 0
- FWCI
- 24.36
- Type
- book chapter
- Language
- en
- Open access
- closed
About these checks
Registry, retraction, Cites and statistics results are computed, not judged, with one exception: a printed reference that no index lists is read once by a model before it counts as a citation error. Claims are extracted by a model and kept only when their quote appears verbatim in the text; each cited source is then checked, with a model’s help, for whether it says what the claim relies on. Those verdicts can be wrong — read the claim’s quote and the cited source before relying on one.
Statistics and arithmetic are recomputed, not judged.
Confidence bands are shown only for fields calibrated on our annotated test set. None is calibrated yet, so no band is shown.
What counts as a claim ›How we measure confidence ›How we check this ›
Are you an author, or do you see a problem with this page? Request a review
How to cite
Cite CoChat for the checks on this page, and the paper for its own findings.
- This page
- CoChat. (2026). Citation check: Understanding Practice: Video as a Medium for Reflection and Design. https://app.cochat.ai/papers/10.1201/9781003063988-5
- The paper
- Suchman, L. A., & Trigg, R. H. (2020). Understanding Practice: Video as a Medium for Reflection and Design. Design at Work. https://doi.org/10.1201/9781003063988-5
Data sources
Bibliographic data: Semantic Scholar, OpenAlex, Crossref.
Contains information from the Semantic Scholar Academic Graph Datasets, made available under the ODC Attribution License (ODC-BY 1.0).
Semantic Scholar’s data is described in: Kinney, R., et al. (2023). The Semantic Scholar Open Data Platform. arXiv:2301.10140.
