Cheating-Detection Companies Made Millions During the Pandemic. Now Students Are Fighting back *
Abstract
“Online proctoring” companies saw in coronavirus shutdowns a chance to capitalize on a major reshaping of education, selling schools a high-tech blend of webcam-watching workers and eye-tracking software designed to catch students cheating on their exams. Students argue that the testing systems have made them afraid to click too much or rest their eyes for fear they&s;ll be branded as cheats. The companies, with names like ProctorU, Respondus and Honorlock, advertise a wide range of cheater-nabbing tech that can lock down students&s; Web browsers, track their computer activity or connect their microphones and webcams to large call centers of “proctors” paid to watch the students take their tests. Fear of setting off the systems&s; alarms has led students to contort themselves in unsettling ways. The proctoring companies have argued they&s;re a champion for student success and privacy, but many students aren&s;t convinced.
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Remote proctoring methods can lead to heightened anxiety, privacy concerns, and a potential loss of trust between students and educational institutions.
“These methods can lead to heightened anxiety, privacy concerns, and a potential loss of trust between students and educational institutions.”
From Generative AI detection in higher education assessments (2025) · cites this paper as Harwell, 2022
The experience with remote proctoring solutions during the COVID-19 pandemic highlighted the limitations and negative consequences of such surveillance approaches.
“The experience with remote proctoring solutions during the COVID-19 pandemic highlighted the limitations and negative consequences of such surveillance approaches (Harwell, 2022).”
From Generative AI detection in higher education assessments (2025) · cites this paper as Harwell, 2022
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- Authors
- Harwell, D.
- Corresponding author
- Harwell, Drew
- Venue
- Ethics of Data and Analytics
- Publisher
- Auerbach Publications
- Published
- 2022-03-16
- Pages
- 410-417
- OpenAlex
- W4220749847
- Cited by
- 22
- References
- 0
- Citations by year
- 2026: 2 · 2025: 1 · 2024: 8 · 2023: 3 · 2022: 2 · 2021: 6
- FWCI
- 12.31
- Type
- book chapter
- Language
- en
- Open access
- closed
- Locations
- Auerbach Publications eBooks (publishedVersion)
- Topics
- Social Sciences › Safety Research › Academic integrity and plagiarism
- Social Sciences › Education › Education during COVID-19 pandemic
- Physical Sciences › Computer Science › Information Systems › Digital Education and Society
- Keywords
- online proctoring, academic dishonesty, COVID-19 pandemic, remote examinations, student privacy, eye tracking software, webcam monitoring, student protest, school surveillance
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