Information Technology And Organisational Change
Abstract
First published in 1988. Information Technology is a prowerful force for organisational change, but its implementation can cause major difficulties and is often obstructed as people do not know how to cope with it. Written from 18 years of practical experience, this book is designed to help managers, users and technical specialists appreciate the human and organisational implications of information technology, and provide practical guidance on managing these issues which are crucial to the successful exploitation of the technology. This is not a book to teach people about information technology; rather it is about what to use it for and how to harness its potential.
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Socio-technical design emphasizes the relevance of the organization and argues that the dimensions of human individuals, technology, and organization should be integrated.
“Socio-technical design emphasizes the relevance of the organization and argues that the dimensions of human individuals, technology, and organization should be integrated (Baxter and Sommerville 2011;Eason 1989;Kirsch et al. 1995;Mumford 2006).”
From Keeping the organization in the loop: a socio-technical extension of human-centered artificial intelligence (2023) · cites this paper as Eason 1989
Cited by
Sorted by citations
Socio-technical systems: From design methods to systems engineering
Baxter, G., & Sommerville, I. (2011) · Interacting with Computers · doi:10.1016/j.intcom.2010.07.003 · Cited by 1,642 · see citing works
Methods to support human-centred design
MAGUIRE, M. (2001) · International Journal of Human-Computer Studies · doi:10.1006/ijhc.2001.0503 · Cited by 1,057 · see citing works
Herrmann, T., & Pfeiffer, S. (2023) · AI & SOCIETY · doi:10.1007/s00146-022-01391-5 · Cited by 173 · see citing works
“Socio-technical design emphasizes the relevance of the organization and argues that the dimensions of human individuals, technology, and organization should be integrated (Baxter and Sommerville 2011; Eason 1989; Kirsch et al. 1995; Mumford 2006).”
BackgroundClinical acceptance of a low-cost portable system for postural assessment
Van Schaik, P., Bettany-Saltikov, J. A., & Warren, J. G. (2002) · Behaviour & Information Technology · doi:10.1080/01449290110107236 · Cited by 93 · see citing works
Afterword: The past, present and future of sociotechnical systems theory
Eason, K. (2014) · Applied Ergonomics · doi:10.1016/j.apergo.2013.09.017 · Cited by 83 · see citing works
Self-citation
- Authors
- Eason, K. D.
- Corresponding author
- Eason, K.D.
- Venue
- CRC Press eBooks
- Publisher
- CRC Press
- Published
- 1989-01-19
- OpenAlex
- W4236543536
- Cited by
- 255
- References
- 0
- Citations by year
- 2026: 1 · 2025: 3 · 2024: 7 · 2023: 9 · 2022: 6 · 2021: 5 · 2020: 7 · 2019: 9 · 2018: 4 · 2017: 4 · 2016: 3 · 2015: 5 · 2014: 6 · 2013: 15 · 2012: 4
- Type
- reference entry
- Language
- en
- Open access
- closed
- Locations
- CRC Press eBooks (publishedVersion)
- Topics
- Social Sciences › Sociology and Political Science › Information Systems Theories and Implementation
- Social Sciences › Business, Management and Accounting › Management Information Systems › Information Technology Governance and Strategy
- Social Sciences › Business, Management and Accounting › Organizational Behavior and Human Resource Management › Organizational Change and Leadership
- Keywords
- information technology, organizational change, IT implementation, human factors, technology management, user resistance to change, technology exploitation
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