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Cited by 486

The DOI matches its Crossref record; 20 of the 20 references it cites were found in a registry or an index.

The Effect of Pollution on Worker Productivity: Evidence from Call Center Workers in China

Open access
Chang, Tom Y., Graff Zivin, Joshua, Gross, Tal, Neidell, Matthew·2019·American Economic Journal: Applied Economics

Abstract

We investigate the effect of pollution on worker productivity in the service sector by focusing on two call centers in China. Using precise measures of each worker’s daily output linked to daily measures of pollution and meteorology, we find that higher levels of air pollution decrease worker productivity. These results manifest themselves at levels of pollution commonly found in large cities throughout the developing and developed world. (JEL J24, L84, O13, P23, P28, Q51, Q53)

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Crossref · 10.1257/app.20160436

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Metadata

Authors
Chang, T. Y., Graff Zivin, J., Gross, T., & Neidell, M.
Venue
American Economic Journal: Applied Economics
Published
2019-01-01
Volume
11
Issue
1
Pages
151-172
ISSN
  • 1945-7782 (ISSN-L)
  • 1945-7790
OpenAlex
W3123355927
Cited by
486
References
20
FWCI
22.59
Type
journal article
Language
en
Open access
bronze

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CoChat. (2026). Citation check: The Effect of Pollution on Worker Productivity: Evidence from Call Center Workers in China. https://app.cochat.ai/papers/10.1257/app.20160436
The paper
Chang, T. Y., Graff Zivin, J., Gross, T., & Neidell, M. (2019). The Effect of Pollution on Worker Productivity: Evidence from Call Center Workers in China. American Economic Journal: Applied Economics. https://doi.org/10.1257/app.20160436

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Contains information from the Semantic Scholar Academic Graph Datasets, made available under the ODC Attribution License (ODC-BY 1.0).

Semantic Scholar’s data is described in: Kinney, R., et al. (2023). The Semantic Scholar Open Data Platform. arXiv:2301.10140.