Cited by 32Healthcare Operations and Scheduling OptimizationMobile Health and mHealth ApplicationsHealth, Technology, Consumer Behavior

The DOI matches its Crossref record; 7 of the 7 references it cites were found in a registry or an index.

Time to use text reminders in genitourinary medicine clinics

Cohen, C E, Coyne, K M, Mandalia, S, Waters, A-M, Sullivan, A K·2008·International Journal of STD & AIDS

Abstract

Faced with a national 48-hour waiting time target and high non-attendance rates for booked appointments, our sexual health service sought patient preferences for appointment reminders. Questionnaires were distributed to 350 consecutive genitourinary medicine clinic attendees. Eighty-eight percent of respondents approved of appointment reminders, with text messaging being the preferred option. Automated voicemail reminders to mobile phones were acceptable to 84%. Patients would generally choose a voicemail reminder to their mobile phone as opposed to home or work phone, and this preference was more pronounced in younger patients ( P = 0.03). The majority of patients considered reminders two or three days in advance sufficient notice, with 98% owning a mobile phone. Text or voicemail reminders may significantly reduce non-attendance rates and their associated costs, improve accessibility and reduce waiting times.

Overview

Integrity signals

Registry

Crossref · 10.1258/ijsa.2007.007149

Cites

7 of 7 references verified0 citation errors · 0 not checkable

Statistics

Recomputing p-values needs the paper’s full text.

Verification

Claims the paper makes

This paper’s full text isn’t openly available, so its claims and self-check weren’t run. The registry and citation checks still apply.

Claims other papers make about this one

Each is checked against this paper’s own text: does it say what the citing paper says it does?

  • Several descriptive and quasi-experimental studies conclude that text message reminders are acceptable, feasible, and useful for improved treatment adherence among PLHIV in resource-constrained settings.

    “Several descriptive [19,34] and quasi-experimental studies [27,35-37] conclude that text message reminders are acceptable, feasible, and useful for improved treatment adherence among PLHIV in resource-constrained settings.”
  • Several articles found that mHealth tools were helpful for managing care by improving attendance to medical appointments through text reminders and community health worker support.

    “several articles [20,31,32,35-37] found that mHealth tools were helpful for managing care by improving attendance to medical appointments, during some of which one would assume CD4 testing took place, through text reminders and community health worker support.”

Citations

Cites

Flagged first, then by citations

Research works printed but not linked: 5

  1. Department of Health., 2004, Choosing Health: White Paper on Public Health.
  2. Health Protection Agency., 2007, Waiting times for Genito-Urinary Medicine Clinics: Results from May 2007 Audit.
  3. Jones R, Menon-Johansson A, Waters AM, Mandalia S, Sullivan A. eTriage - a novel, web-based service to improve access to GUM clinics. Oral presentation O15. BASHH Conference. Blackpool, 2007.
  4. Tomlinson A, 2004, Eur J Gynaecol Oncol, 25, 445
  5. Geraghty M, 2007, J Laryngol Otol, 1

Cited by

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Metadata

Authors
Cohen, C. E., Coyne, K. M., Mandalia, S., Waters, A.-M., & Sullivan, A. K.
Affiliations
Chelsea and Westminster Hospital NHS Foundation Trust (GB)
Venue
International Journal of STD & AIDS
Published
2008-01
Volume
19
Issue
1
Pages
12-13
ISSN
  • 0956-4624 (ISSN-L)
  • 1758-1052
OpenAlex
W1978554616
Cited by
32
References
7
Citations by year
2023: 1 · 2021: 3 · 2020: 1 · 2019: 3 · 2018: 2 · 2015: 4 · 2014: 4 · 2013: 3 · 2012: 4
FWCI
3.68
Type
journal article
Language
en
Open access
closed
Locations
  • International Journal of STD & AIDS (publishedVersion)
  • PubMed (publishedVersion)
Topics
  • Social Sciences › Decision Sciences › Management Science and Operations Research › Healthcare Operations and Scheduling Optimization
  • Health Sciences › Health Professions › General Health Professions › Mobile Health and mHealth Applications
  • Health Sciences › Health Professions › Health Information Management › Health, Technology, Consumer Behavior
Keywords
appointment reminders, text messaging, appointment non-attendance, waiting time, patient preferences, genitourinary medicine clinics, sexual health services, mobile phone ownership
MeSH terms
Adolescent, Adult, Aged, Ambulatory Care, Appointments and Schedules, Female, United Kingdom, Humans, Male, Middle Aged, Surveys and Questionnaires, Telecommunications, Time Factors, Waiting Lists, Reminder Systems

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