The DOI matches its Crossref record; 7 of the 7 references it cites were found in a registry or an index.
Time to use text reminders in genitourinary medicine clinics
Abstract
Faced with a national 48-hour waiting time target and high non-attendance rates for booked appointments, our sexual health service sought patient preferences for appointment reminders. Questionnaires were distributed to 350 consecutive genitourinary medicine clinic attendees. Eighty-eight percent of respondents approved of appointment reminders, with text messaging being the preferred option. Automated voicemail reminders to mobile phones were acceptable to 84%. Patients would generally choose a voicemail reminder to their mobile phone as opposed to home or work phone, and this preference was more pronounced in younger patients ( P = 0.03). The majority of patients considered reminders two or three days in advance sufficient notice, with 98% owning a mobile phone. Text or voicemail reminders may significantly reduce non-attendance rates and their associated costs, improve accessibility and reduce waiting times.
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Several descriptive and quasi-experimental studies conclude that text message reminders are acceptable, feasible, and useful for improved treatment adherence among PLHIV in resource-constrained settings.
“Several descriptive [19,34] and quasi-experimental studies [27,35-37] conclude that text message reminders are acceptable, feasible, and useful for improved treatment adherence among PLHIV in resource-constrained settings.”
From mHealth for HIV Treatment & Prevention: A Systematic Review of the Literature (2013) · cites this paper as [36]
Several articles found that mHealth tools were helpful for managing care by improving attendance to medical appointments through text reminders and community health worker support.
“several articles [20,31,32,35-37] found that mHealth tools were helpful for managing care by improving attendance to medical appointments, during some of which one would assume CD4 testing took place, through text reminders and community health worker support.”
From mHealth for HIV Treatment & Prevention: A Systematic Review of the Literature (2013) · cites this paper as [36]
Citations
Cites
The use of text messaging to improve attendance in primary care: a randomized controlled trial
Leong, K. C., Chen, W. S., Leong, K. W., Mastura, I., Mimi, O., Sheikh, M. A., Zailinawati, A. H., Ng, C. J., Phua, K. L., & Teng, C. L. (2006) · Family Practice · doi:10.1093/fampra/cml044 · Cited by 291
Geraghty, M., Glynn, F. J., Amin, M., & Kinsella, J. (2007) · The Journal of Laryngology & Otology · doi:10.1017/s0022215107007906 · Cited by 124
Texting decreases the time to treatment for genital Chlamydia trachomatis infection
Menon-Johansson, A. S. (2006) · Sexually Transmitted Infections · doi:10.1136/sti.2004.014381 · Cited by 108
The effect of telephone reminders on attendance in respiratory outpatient clinics
Roberts, N., Meade, K., & Partridge, M. R. (2007) · Journal of Health Services Research & Policy · doi:10.1258/135581907780279567 · Cited by 53
The effect of reminder calls in reducing non-attendance rates at care of the elderly clinics
Dockery, F., Rajkumar, C., Chapman, C., Bulpitt, C. J., & Nicholl, C. (2001) · Postgraduate Medical Journal · doi:10.1136/pmj.77.903.37 · Cited by 40
Telephone Reminders to Reduce Non-Attendance Rate for Endoscopy
Lee, C. S., & McCormick, P. A. (2003) · Journal of the Royal Society of Medicine · doi:10.1177/014107680309601108 · Cited by 38
Tomlinson, A., Kyrgiou, M., Paraskevaidis, E. A., Kitchener, H. C., & Martin‐Hirsch, P. L. (2004) · PubMed · Cited by 19
Flagged first, then by citations
Research works printed but not linked: 5
- Department of Health., 2004, Choosing Health: White Paper on Public Health.
- Health Protection Agency., 2007, Waiting times for Genito-Urinary Medicine Clinics: Results from May 2007 Audit.
- Jones R, Menon-Johansson A, Waters AM, Mandalia S, Sullivan A. eTriage - a novel, web-based service to improve access to GUM clinics. Oral presentation O15. BASHH Conference. Blackpool, 2007.
- Tomlinson A, 2004, Eur J Gynaecol Oncol, 25, 445
- Geraghty M, 2007, J Laryngol Otol, 1
Cited by
Sorted by citations
Behavior change interventions delivered by mobile telephone short message service
Fjeldsoe, B. S., Marshall, A. L., & Miller, Y. D. (2009) · American Journal of Preventive Medicine · doi:10.1016/j.amepre.2008.09.040 · Cited by 1,213
mHealth for HIV Treatment & Prevention: A Systematic Review of the Literature
Catalani, C., Philbrick, W., Fraser, H., Mechael, & Israelski, D. M. (2013) · The Open AIDS Journal · doi:10.2174/1874613620130812003 · Cited by 230
Metadata
- Authors
- Cohen, C. E., Coyne, K. M., Mandalia, S., Waters, A.-M., & Sullivan, A. K.
- Affiliations
- Chelsea and Westminster Hospital NHS Foundation Trust (GB)
- Venue
- International Journal of STD & AIDS
- Publisher
- SAGE Publications
- Published
- 2008-01
- Volume
- 19
- Issue
- 1
- Pages
- 12-13
- ISSN
- 0956-4624 (ISSN-L)
- 1758-1052
- OpenAlex
- W1978554616
- Cited by
- 32
- References
- 7
- Citations by year
- 2023: 1 · 2021: 3 · 2020: 1 · 2019: 3 · 2018: 2 · 2015: 4 · 2014: 4 · 2013: 3 · 2012: 4
- FWCI
- 3.68
- Type
- journal article
- Language
- en
- Open access
- closed
- Locations
- International Journal of STD & AIDS (publishedVersion)
- PubMed (publishedVersion)
- Topics
- Social Sciences › Decision Sciences › Management Science and Operations Research › Healthcare Operations and Scheduling Optimization
- Health Sciences › Health Professions › General Health Professions › Mobile Health and mHealth Applications
- Health Sciences › Health Professions › Health Information Management › Health, Technology, Consumer Behavior
- Keywords
- appointment reminders, text messaging, appointment non-attendance, waiting time, patient preferences, genitourinary medicine clinics, sexual health services, mobile phone ownership
- MeSH terms
- Adolescent, Adult, Aged, Ambulatory Care, Appointments and Schedules, Female, United Kingdom, Humans, Male, Middle Aged, Surveys and Questionnaires, Telecommunications, Time Factors, Waiting Lists, Reminder Systems
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