Therapeutic videoconferencing interventions for the treatment of long-term conditions
Abstract
We conducted a systematic review of literature relating to videoconferencing in therapeutic interventions for chronic conditions. Two hundred articles were reviewed in detail, 35 of which were relevant to the study. Of these, eight were randomized controlled trials (RCTs) and the remainder were service evaluations, pilot studies and case studies. Two major themes emerged, relating specifically to videoconferencing: clinical outcomes and patient satisfaction. There were 14 studies which measured clinical outcomes of interventions for chronic conditions delivered by videoconferencing. A range of evidence, including four RCTs of high quality, indicates that interventions for a variety of conditions, including psychological and physical, delivered by videoconferencing produce similar outcomes to treatment delivered in-person. Evidence suggests that levels of patient satisfaction with telerehabilitation are high and that the formation of a good therapeutic alliance is possible. Several papers reported that clinical staff showed lower levels of satisfaction in using telerehabilitation than patients. It is feasible to use videoconferencing as a means of delivering therapeutic interventions for people with chronic conditions in rural communities.
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Patients were more accepting of videoconferencing than staff.
“It was also reported that patients were more accepting of videoconferencing than staff [28].”
From The Impact of Telehealthcare on the Quality and Safety of Care: A Systematic Overview (2013) · cites this paper as [28]
The results are in line with studies on treatments delivered via videoconference, which show high patient satisfaction.
“They are also in line with studies on treatments delivered via videoconference, which show high patient satisfaction (Steel et al., 2011).”
From Feasibility, acceptability, and preliminary efficacy of a blended transdiagnostic group CBT for the treatment of emotional disorders (2025) · cites this paper as Steel et al., 2011
Telehealth has proven to be as effective as in-person interventions in treating physical and psychological conditions among people with chronic illness.
“Telehealth has proven to be as effective as in-person interventions in treating physical and psychological conditions among people with chronic illness [13]”
From ACT with CF: A telehealth and in-person feasibility study to address anxiety and depressive symptoms among people with cystic fibrosis (2021) · cites this paper as [13]
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Een inspirerende verpleegkundige in de telecare
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Tschamper, M. K. (2016) · Duo Research Archive (University of Oslo)
- Authors
- Steel, K., Cox, D., & Garry, H.
- Affiliations
- University of Oxford (GB)
- University of Cumbria (GB)
- Keswick Community Hospital (GB)
- Corresponding author
- Steel, Katie
- ORCID
- Cox, Diane
- Venue
- Journal of Telemedicine and Telecare
- Publisher
- SAGE Publications
- Published
- 2011-02-21
- Volume
- 17
- Issue
- 3
- Pages
- 109-117
- ISSN
- 1357-633X (ISSN-L)
- 1758-1109
- OpenAlex
- W1990105495
- Cited by
- 117
- References
- 53
- Citations by year
- 2026: 4 · 2025: 7 · 2024: 7 · 2023: 9 · 2022: 9 · 2021: 11 · 2020: 15 · 2019: 3 · 2018: 8 · 2017: 6 · 2016: 8 · 2015: 10 · 2014: 6 · 2013: 8 · 2012: 3
- FWCI
- 0.97
- Type
- journal article
- Language
- en
- Open access
- closed
- Locations
- Journal of Telemedicine and Telecare (publishedVersion)
- PubMed (publishedVersion)
- Insight (University of Cumbria) (submittedVersion)
- Topics
- Health Sciences › Medicine › Public Health, Environmental and Occupational Health › Telemedicine and Telehealth Implementation
- Social Sciences › Demography › Technology Use by Older Adults
- Health Sciences › Health Professions › Physical Therapy, Sports Therapy and Rehabilitation › Medical Practices and Rehabilitation
- Keywords
- videoconferencing, telerehabilitation, chronic disease, remote therapy delivery, patient satisfaction, therapeutic relationship, clinical outcomes, rural health care, telemedicine
- MeSH terms
- Chronic Disease, Humans, Treatment Outcome, Patient Satisfaction, Remote Consultation, Videoconferencing
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