The DOI matches its Crossref record; 2 of the 2 references it cites were found in a registry or an index.
Decision Support Systems: Directed and Nondirected Change
Abstract
The Decision Support Systems (DSS) literature is in general agreement that use of DSS leads to individual and organizational change, but there is no consensus as to whether DSS and their designers serve as agents for directed or nondirected change. Researchers have proceeded from two different sets of premises, drawing different conclusions about the nature of DSS. This paper considers both views, examining how differences in designers' attitudes toward change agency ought to be manifest in the features of the DSS they implement. Two attributes of DSS, “system restrictiveness” and “decisional guidance,” are discussed as the basis for understanding differences in DSS following from differences in designer attitudes toward change. Using these two attributes, four DSS strategies for directed change and five strategies for nondirected change are presented.
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Cites
Elimination by aspects: A theory of choice
Tversky, A. (1972) · Psychological Review · doi:10.1037/h0032955 · Cited by 3,365
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Carroll, J. M., & Carrithers, C. (1984) · Communications of the ACM · doi:10.1145/358198.358218 · Cited by 345
Cited by
Information Technology and the Structuring of Organizations
Orlikowski, W. J., & Robey, D. (1991) · Information Systems Research · doi:10.1287/isre.2.2.143 · Cited by 1,304
E-Commerce Product Recommendation Agents: Use, Characteristics, and Impact1
Xiao, B., & Benbasat, I. (2007) · MIS Quarterly · doi:10.2307/25148784 · Cited by 1,081
Chin, W. W., Gopal, A., & Salisbury, W. D. (1997) · Information Systems Research · doi:10.1287/isre.8.4.342 · Cited by 1,045
Cognitive Fit: An Empirical Study of Information Acquisition
Vessey, I., & Galletta, D. (1991) · Information Systems Research · doi:10.1287/isre.2.1.63 · Cited by 705
A review of dashboards in performance management: Implications for design and research
Yigitbasioglu, O. M., & Velcu, O. (2012) · International Journal of Accounting Information Systems · doi:10.1016/j.accinf.2011.08.002 · Cited by 398
Metadata
- Authors
- Silver, M. S.
- Venue
- Information Systems Research
- Published
- 1990-03
- Volume
- 1
- Issue
- 1
- Pages
- 47-70
- ISSN
- 1047-7047 (ISSN-L)
- 1526-5536
- OpenAlex
- W2143436467
- Cited by
- 212
- References
- 2
- FWCI
- 14.46
- Type
- journal article
- Language
- en
- Open access
- closed
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Semantic Scholar’s data is described in: Kinney, R., et al. (2023). The Semantic Scholar Open Data Platform. arXiv:2301.10140.
