Morality and Computers: Attitudes and Differences in Moral Judgments
Abstract
Business ethics is an emerging area of research in many subfields of management, including information systems (IS). Empirical IS research has studied differences in users' attitudes and in moral judgments regarding ethical computer-related behavior. This study applied the “domains of morality” approach to determine how users felt about certain computer-related behaviors. Vignettes describing ethical dilemmas involving computer technology (e.g., uploading a computer virus on an electronic network/bulletin board system) were presented to a sample of Internet users. The research findings offered several interesting and, in some cases, unexpected results. The empirical results indicated that older computer users have a less permissive sense of what is right and wrong for an illegal game. When computers were used to test a banned game, men and women differed in their assessment of its appropriateness. A surprising finding was that participants were not likely to endorse civil liberties, and were more concerned about the harm to, and violations of, social norms when the scenario described a situation involving a computer virus. How users perceive, prejudge, and discriminate computer ethics and abusive computer actions raises numerous questions and implications for IS researchers, IS practitioners, and policy makers. The results of this study foster a better understanding of Internet users' moral categorization of specific computer behaviors and, hopefully, help to further reduce r…
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- Authors
- Gattiker, U. E., & Kelley, H.
- Affiliations
- Department of Production, Aalborg University, Fibigerstraede 16, DK-9220 Aalborg, Denmark
- University of Lethbridge (CA)
- ORCID
- Kelley, Helen
- Venue
- Information Systems Research
- Published
- 1999-09
- Volume
- 10
- Issue
- 3
- Pages
- 233-254
- ISSN
- 1047-7047 (ISSN-L)
- 1526-5536
- OpenAlex
- W2119350371
- Cited by
- 137
- References
- 53
- Citations by year
- 2026: 1 · 2025: 2 · 2024: 3 · 2023: 1 · 2022: 4 · 2021: 3 · 2020: 4 · 2019: 4 · 2018: 6 · 2017: 3 · 2016: 7 · 2015: 10 · 2014: 6 · 2013: 9 · 2012: 9
- FWCI
- 6.15
- Type
- journal article
- Language
- en
- Open access
- closed
- Locations
- Information Systems Research (publishedVersion)
- Topics
- Social Sciences › Decision Sciences › Information Systems and Management › Ethics in Business and Education
- Life Sciences › Neuroscience › Cognitive Neuroscience › Psychology of Moral and Emotional Judgment
- Physical Sciences › Computer Science › Information Systems › Cybercrime and Law Enforcement Studies
- Keywords
- computer ethics, moral judgment, internet users, gender differences, age differences, computer viruses, civil liberties, social norms, ethical dilemmas, business ethics, information systems ethics
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