The DOI matches its Crossref record.
Research Commentary: Workflow Management Issues in e-Business
Abstract
Trends towards increased business process automation, e-commerce, and e-business have led to increasing interest in the field of workflow management. In this paper, we provide a perspective on the state of research in workflow management systems, and discuss possible future research directions in this area, with a particular emphasis on workflow systems in integrating interorganizational processes and enabling e-commerce solutions.
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Citations
Cited by
Information Systems Research: Relevant Theory and Informed Practice
(2004) · IFIP International Federation for Information Processing · doi:10.1007/b115738 · Cited by 3,122
Synthesizing information systems knowledge: A typology of literature reviews
Paré, G., Trudel, M.-C., Jaana, M., & Kitsiou, S. (2015) · Information & Management · doi:10.1016/j.im.2014.08.008 · Cited by 1,987
Enterprise Systems: State-of-the-Art and Future Trends
Xu, L. D. (2011) · IEEE Transactions on Industrial Informatics · doi:10.1109/tii.2011.2167156 · Cited by 678
Measuring the Performance of Information Systems: A Functional Scorecard
CHANG, J. C.-J., & KING, W. R. (2005) · Journal of Management Information Systems · doi:10.1080/07421222.2003.11045833 · Cited by 267
Huang, A., Huang, N., & Hong, Y. (2026) · Information Systems Research · doi:10.1287/isre.2024.1551 · Cited by 2
Metadata
- Authors
- Basu, A., & Kumar, A.
- Venue
- Information Systems Research
- Published
- 2002-03
- Volume
- 13
- Issue
- 1
- Pages
- 1-14
- ISSN
- 1047-7047 (ISSN-L)
- 1526-5536
- OpenAlex
- W2145935793
- Cited by
- 172
- References
- 0
- Type
- journal article
- Language
- en
- Open access
- closed
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- CoChat. (2026). Citation check: Research Commentary: Workflow Management Issues in e-Business. https://app.cochat.ai/papers/10.1287/isre.13.1.1.94
- The paper
- Basu, A., & Kumar, A. (2002). Research Commentary: Workflow Management Issues in e-Business. Information Systems Research. https://doi.org/10.1287/isre.13.1.1.94
Data sources
Bibliographic data: Semantic Scholar, OpenAlex, Crossref.
Contains information from the Semantic Scholar Academic Graph Datasets, made available under the ODC Attribution License (ODC-BY 1.0).
Semantic Scholar’s data is described in: Kinney, R., et al. (2023). The Semantic Scholar Open Data Platform. arXiv:2301.10140.
