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Cited by 363

The DOI matches its Crossref record; 9 of the 9 references it cites were found in a registry or an index.

Determinants of Electronic Integration in the Insurance Industry: An Empirical Test

Open access
Zaheer, Akbar, Venkatraman, N.·1994·Management Science

Abstract

Electronic integration—a form of vertical quasi-integration achieved through the deployment of dedicated computers and communication systems between relevant actors in the adjacent stages of the value-chain—is an important concept to researchers in the information systems field since it focuses on the role of information technology in restructuring vertical relationships. Drawing on theoretical and empirical research on transaction costs, we develop and test a model of the determinants of the degree of electronic integration in the commercial segment of the property and casualty (P&C) industry. Based on a sample of 120 independent agencies operating under dedicated information technology-mediated conditions, we provide empirical support for three hypotheses on the determinants of electronic integration. Implications and research extensions are identified to guide further research in this important area.

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Metadata

Authors
Zaheer, A., & Venkatraman, N.
Venue
Management Science
Published
1994-05
Volume
40
Issue
5
Pages
549-566
ISSN
  • 0025-1909 (ISSN-L)
  • 1526-5501
OpenAlex
W2081019964
Cited by
363
References
9
FWCI
9.95
Type
journal article
Language
en
Open access
green

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CoChat. (2026). Citation check: Determinants of Electronic Integration in the Insurance Industry: An Empirical Test. https://app.cochat.ai/papers/10.1287/mnsc.40.5.549
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Zaheer, A., & Venkatraman, N. (1994). Determinants of Electronic Integration in the Insurance Industry: An Empirical Test. Management Science. https://doi.org/10.1287/mnsc.40.5.549

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