The DOI matches its Crossref record; 37 of the 37 references it cites were found in a registry or an index.
An Empirical Analysis of Productivity and Quality in Software Products
Abstract
We examine the relationship between life-cycle productivity and conformance quality in software products. The effects of product size, personnel capability, software process, usage of tools, and higher front-end investments on productivity and conformance quality were analyzed to derive managerial implications based on primary data collected on commercial software projects from a leading vendor. Our key findings are as follows. First, our results provide evidence for significant increases in life-cycle productivity from improved conformance quality in software products shipped to the customers. Given that the expenditure on computer software has been growing over the last few decades, empirical evidence for cost savings through quality improvement is a significant contribution to the literature. Second, our study identifies several quality drivers in software products. Our findings indicate that higher personnel capability, deployment of resources in initial stages of product development (especially design) and improvements in software development process factors are associated with higher quality products.
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Cited by
Contracts in Offshore Software Development: An Empirical Analysis
Gopal, A., Sivaramakrishnan, K., Krishnan, M. S., & Mukhopadhyay, T. (2003) · Management Science · doi:10.1287/mnsc.49.12.1671.25120 · Cited by 409
Self-citationUsing grounded theory to study the experience of software development
Adolph, S., Hall, W., & Kruchten, P. (2011) · Empirical Software Engineering · doi:10.1007/s10664-010-9152-6 · Cited by 235
Reconciling perspectives: A grounded theory of how people manage the process of software development
Adolph, S., Kruchten, P., & Hall, W. (2012) · Journal of Systems and Software · doi:10.1016/j.jss.2012.01.059 · Cited by 103
Ramasubbu, N., Cataldo, M., Balan, R. K., & Herbsleb, J. D. (2011) · Proceedings of the 33rd International Conference on Software Engineering · doi:10.1145/1985793.1985830 · Cited by 86
Dynamic model for a defective production system with Poka-Yoke
Tsou, J.-C., & Chen, J.-M. (2005) · Journal of the Operational Research Society · doi:10.1057/palgrave.jors.2601877 · Cited by 32
Metadata
- Authors
- Krishnan, M. S., Kriebel, C. H., Kekre, S., & Mukhopadhyay, T.
- Venue
- Management Science
- Published
- 2000-06
- Volume
- 46
- Issue
- 6
- Pages
- 745-759
- ISSN
- 0025-1909 (ISSN-L)
- 1526-5501
- OpenAlex
- W2134906666
- Cited by
- 264
- References
- 37
- FWCI
- 18.65
- Type
- journal article
- Language
- en
- Open access
- closed
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- Krishnan, M. S., Kriebel, C. H., Kekre, S., & Mukhopadhyay, T. (2000). An Empirical Analysis of Productivity and Quality in Software Products. Management Science. https://doi.org/10.1287/mnsc.46.6.745.11941
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Contains information from the Semantic Scholar Academic Graph Datasets, made available under the ODC Attribution License (ODC-BY 1.0).
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