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Strategic and Operational Benefits of Electronic Integration in B2B Procurement Processes
Abstract
Our goal is to assess the strategic and operational benefits of electronic integration for industrial procurement. We conduct a field study with an industrial supplier and examine the drivers of performance of the procurement process. Our research quantifies both the operational and strategic impacts of electronic integration in a B2B procurement environment for a supplier. Additionally, we show that the customer also obtains substantial benefits from efficient procurement transaction processing. We isolate the performance impact of technology choice and ordering processes on both the trading partners. A significant finding is that the supplier derives large strategic benefits when the customer initiates the system and the supplier enhances the system's capabilities. With respect to operational benefits, we find that when suppliers have advanced electronic linkages, the order-processing system significantly increases benefits to both parties.
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Citations
Cited by
Zhu, K., Kraemer, K. L., Gurbaxani, V., & Xu, S. X. (2006) · MIS Quarterly · doi:10.2307/25148771 · Cited by 500
Gamal Aboelmaged, M. (2010) · Industrial Management & Data Systems · doi:10.1108/02635571011030042 · Cited by 240
Wong, C. W. Y., Lai, K.-H., & Cheng, T. C. E. (2011) · Journal of Management Information Systems · doi:10.2753/mis0742-1222280305 · Cited by 188
Business‐to‐business e‐procurement: success factors and challenges to implementation
Angeles, R., & Nath, R. (2007) · Supply Chain Management: An International Journal · doi:10.1108/13598540710737299 · Cited by 184
What is the value of an IT e-procurement system?
Ronchi, S., Brun, A., Golini, R., & Fan, X. (2010) · Journal of Purchasing and Supply Management · doi:10.1016/j.pursup.2010.03.013 · Cited by 122
Metadata
- Authors
- Mukhopadhyay, T., & Kekre, S.
- Venue
- Management Science
- Published
- 2002-10
- Volume
- 48
- Issue
- 10
- Pages
- 1301-1313
- ISSN
- 0025-1909 (ISSN-L)
- 1526-5501
- OpenAlex
- W2140879657
- Cited by
- 418
- References
- 0
- FWCI
- 18.71
- Type
- journal article
- Language
- en
- Open access
- closed
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- Mukhopadhyay, T., & Kekre, S. (2002). Strategic and Operational Benefits of Electronic Integration in B2B Procurement Processes. Management Science. https://doi.org/10.1287/mnsc.48.10.1301.273
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