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Cited by 374

The DOI matches its Crossref record; 4 of the 4 references it cites were found in a registry or an index.

The Boycott Puzzle: Consumer Motivations for Purchase Sacrifice

John, Andrew, Klein, Jill·2003·Management Science

Abstract

A boycott is never far from a firm's exchanges with its customers. Researchers in marketing need to understand consumer protest behavior, both to aid nongovernmental organizations (NGOs) who wish to organize boycotts, and to assist managers who wish to develop appropriate strategic responses. Boycotts, like many other instances of collective action, are subject to free-rider and small-agent problems: there appears to be little or no motivation for an individual to participate. Yet they assuredly occur. We take an economic and psychological approach to the study of boycotts. Our approach is to develop a typology of motivations for consumer boycotts, to embed these motivations explicitly in a dynamic economic model, and thus to offer explanations for the extent of boycott participation.

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Metadata

Authors
John, A., & Klein, J.
Venue
Management Science
Published
2003-09
Volume
49
Issue
9
Pages
1196-1209
ISSN
  • 0025-1909 (ISSN-L)
  • 1526-5501
OpenAlex
W2163085740
Cited by
374
References
4
FWCI
12.85
Type
journal article
Language
en
Open access
closed

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CoChat. (2026). Citation check: The Boycott Puzzle: Consumer Motivations for Purchase Sacrifice. https://app.cochat.ai/papers/10.1287/mnsc.49.9.1196.16569
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John, A., & Klein, J. (2003). The Boycott Puzzle: Consumer Motivations for Purchase Sacrifice. Management Science. https://doi.org/10.1287/mnsc.49.9.1196.16569

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Contains information from the Semantic Scholar Academic Graph Datasets, made available under the ODC Attribution License (ODC-BY 1.0).

Semantic Scholar’s data is described in: Kinney, R., et al. (2023). The Semantic Scholar Open Data Platform. arXiv:2301.10140.