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Cited by 152Complex Network Analysis TechniquesBusiness Strategy and InnovationSocial Capital and Networks

The DOI matches its Crossref record; 71 of the 73 references it cites were found in a registry or an index.

The Missing Link: The Effect of Customers on the Formation of Relationships Among Producers in the Multiplex Triads

Shipilov, Andrew V., Li, Stan Xiao·2012·Organization Science
DOI 10.1287/orsc.1100.0568
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Abstract

This paper develops a concept of a “multiplex triad,” i.e., a triplet composed of actors playing different roles and interconnected by different kinds of relationships. An example of such triad is a social structure comprising two producers connected via horizontal relationships and a customer connected to producers via vertical ties. Multiplex triads are important drivers of network evolution, but their dynamics remains poorly understood. Although conventional wisdom suggests that horizontal ties between producers are driven solely by their prior interactions, we find that vertical ties drive the formation of horizontal relationships in a multiplex triad. We also find that these triads are affected by the agency of the customers who (a) force producers into horizontal relationships with those producers that have protected the customers' interests in the past and (b) prevent closure in triads containing strong horizontal relationships because of the divergent objectives of these triads' members. By drawing attention to the existence of multiplex triads and their underlying dynamics, this paper advances a novel view on transitivity incorporating conflicting interests and agencies of actors within social systems.

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Crossref · 10.1287/orsc.1100.0568

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Show all 73 references

Research works printed but not linked: 10

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Metadata

Authors
Shipilov, A. V., & Li, S. X.
Affiliations
  • INSEAD (FR)
  • York University (CA)
ORCID
Li, Stan Xiao
Venue
Organization Science
Publisher
Institute for Operations Research and the Management Sciences (INFORMS)
Published
2012-04
Volume
23
Issue
2
Pages
472-491
ISSN
  • 1047-7039 (ISSN-L)
  • 1526-5455
DOI
10.1287/orsc.1100.0568
OpenAlex
W2102702068
Cited by
152
References
73
Citations by year
2026: 2 · 2025: 7 · 2024: 13 · 2023: 8 · 2022: 6 · 2021: 20 · 2020: 9 · 2019: 12 · 2018: 8 · 2017: 13 · 2016: 9 · 2015: 9 · 2014: 14 · 2013: 10 · 2012: 6
FWCI
4.99
Type
journal article
Language
en
Open access
closed
Locations
Organization Science (publishedVersion)
Topics
  • Physical Sciences › Physics and Astronomy › Statistical and Nonlinear Physics › Complex Network Analysis Techniques
  • Social Sciences › Business, Management and Accounting › Strategy and Management › Business Strategy and Innovation
  • Social Sciences › Sociology and Political Science › Social Capital and Networks
Keywords
triadic closure, transitivity, horizontal ties, network formation, network evolution, conflicts of interest, actor agency, social networks

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