The DOI matches its Crossref record; 28 of the 28 references it cites were found in a registry or an index.
Who Isn’t Using Patient Portals And Why? Evidence And Implications From A National Sample Of US Adults
Abstract
Patient portals that provide secure online access to medical record information and provider communication can improve health care. Yet new technologies can exacerbate existing disparities. We analyzed information about 2,325 insured respondents to the nationally representative 2017 Health Information National Trends Survey to examine characteristics of portal nonusers and reasons for nonuse. Sixty-three percent reported not using a portal during the prior year. In multivariable analysis, we found that nonusers were more likely to be male, be on Medicaid, lack a regular provider, and have less than a college education, compared to users. Similar disparities existed in who reported being offered access to a portal, with nonwhites also less likely to report being offered access. Reasons for nonuse included the desire to speak directly to providers and privacy concerns, both of which require recognition of the important role of provider communication and patient-provider relationships.
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Citations
Cites
The “Meaningful Use” Regulation for Electronic Health Records
Blumenthal, D., & Tavenner, M. (2010) · New England Journal of Medicine · doi:10.1056/nejmp1006114 · Cited by 2,059
Inviting Patients to Read Their Doctors' Notes: A Quasi-experimental Study and a Look Ahead
Delbanco, T., Walker, J., Bell, S. K., Darer, J. D., Elmore, J. G., Farag, N., Feldman, H. J., Mejilla, R., Ngo, L., Ralston, J. D., et al. (2012) · Annals of Internal Medicine · doi:10.7326/0003-4819-157-7-201210020-00002 · Cited by 685
Patterns of Technology Use Among Older Adults With and Without Disabilities
Gell, N. M., Rosenberg, D. E., Demiris, G., LaCroix, A. Z., & Patel, K. V. (2015) · The Gerontologist · doi:10.1093/geront/gnt166 · Cited by 450
Sarkar, U., Karter, A. J., Liu, J. Y., Adler, N. E., Nguyen, R., Lopez, A., & Schillinger, D. (2011) · Journal of the American Medical Informatics Association · doi:10.1136/jamia.2010.006015 · Cited by 428
Lutfey, K., & Freese, J. (2005) · American Journal of Sociology · doi:10.1086/428914 · Cited by 425
Kruse, C. S., Bolton, K., & Freriks, G. (2015) · Journal of Medical Internet Research · doi:10.2196/jmir.3171 · Cited by 379
Gordon, N. P., & Hornbrook, M. C. (2016) · Journal of Medical Internet Research · doi:10.2196/jmir.5105 · Cited by 366
Health Care and the American Recovery and Reinvestment Act
Steinbrook, R. (2009) · New England Journal of Medicine · doi:10.1056/nejmp0900665 · Cited by 241
Association of Online Patient Access to Clinicians and Medical Records With Use of Clinical Services
Palen, T. E., Ross, C., Powers, J. D., & Xu, S. (2012) · JAMA · doi:10.1001/jama.2012.14126 · Cited by 195
Patient Portal Use and Experience Among Older Adults: Systematic Review
Sakaguchi-Tang, D., Bosold, A. L., Choi, Y., & Turner, A. (2017) · JMIR Medical Informatics · doi:10.2196/medinform.8092 · Cited by 144
Cited by
Eberly, L. A., Kallan, M. J., Julien, H. M., Haynes, N., Khatana, S. A. M., Nathan, A. S., Snider, C., Chokshi, N. P., Eneanya, N. D., Takvorian, S. U., et al. (2020) · JAMA Network Open · doi:10.1001/jamanetworkopen.2020.31640 · Cited by 740
Nouri, S. S., Adler-Milstein, J., Thao, C., Acharya, P., Barr-Walker, J., Sarkar, U., & Lyles, C. (2020) · Journal of the American Medical Informatics Association · doi:10.1093/jamia/ocaa024 · Cited by 70
Khoong, E. C., Rivadeneira, N. A., Hiatt, R. A., & Sarkar, U. (2020) · Journal of Medical Internet Research · doi:10.2196/16951 · Cited by 44
“Unfortunately, studies have consistently shown that patient portals are used less frequently by racial and ethnic minorities, persons of a lower socioeconomic status, and those without neighborhood broadband internet access [5-8].”
BackgroundThe feasibility, acceptability, and usability of telehealth visits
Sinha Gregory, N., Shukla, A. P., Noel, J. J., Alonso, L. C., Moxley, J., Crawford, A. J., Martin, P., Kumar, S., Leonard, J. P., & Czaja, S. J. (2023) · Frontiers in Medicine · doi:10.3389/fmed.2023.1198096 · Cited by 33
Donawa, A., Powell, C., Wang, R., Chih, M.-Y., Patel, R., Zinner, R., Aronoff-Spencer, E., & Baker, C. E. (2024) · JMIR Formative Research · doi:10.2196/57801 · Cited by 8
Metadata
- Authors
- Anthony, D. L., Campos-Castillo, C., & Lim, P. S.
- Venue
- Health Affairs
- Publisher
- Health Affairs Publishing, LLC
- Published
- 2018-12
- Volume
- 37
- Issue
- 12
- Pages
- 1948-1954
- ISSN
- 0278-2715 (ISSN-L)
- 1544-5208
- OpenAlex
- W2901988435
- Cited by
- 265
- References
- 28
- FWCI
- 28.12
- Type
- journal article
- Language
- en
- Open access
- closed
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- Anthony, D. L., Campos-Castillo, C., & Lim, P. S. (2018). Who Isn’t Using Patient Portals And Why? Evidence And Implications From A National Sample Of US Adults. Health Affairs. https://doi.org/10.1377/hlthaff.2018.05117
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Bibliographic data: Semantic Scholar, OpenAlex, Crossref.
Contains information from the Semantic Scholar Academic Graph Datasets, made available under the ODC Attribution License (ODC-BY 1.0).
Semantic Scholar’s data is described in: Kinney, R., et al. (2023). The Semantic Scholar Open Data Platform. arXiv:2301.10140.
