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Individual Readiness for Change in the Pre-Implementation Phase of Campus Enterprise Resource Planning (ERP) Project in Malaysian Public University
Open accessAbstract
In recent years, the current globalization has revolutionized transformed the landscape and ecosystem of the institution of higher education were demanding that the university transition from legacy system to Enterprise Resource Planning (ERP) system on enhancing university competitiveness. This shift requires the entire organization to be ready for change as early as the pre-implementation phase to ensure the successful implementation of ERP and resistance among staff is reduced. Past studies related to readiness for change are more focused on the ERP implementation phase for Human Resources, Finance and Manufacturing. However, studies on the individual readiness for change (IRFC) among public university staff in the pre-implementation phase are limited especially in Malaysian. Therefore, this study aims to analyze the IRFC factor among public university staff by combining the theoretical and empirical results of the study. Data analysis was obtained from a questionnaire from 117 public university staff who were in the pre-implementation phase of the Campus ERP project. The findings show that appropriateness, management support, change-specific efficacy and personal valence as contributing IRFC public university staff in on pre-implementation phase of Campus ERP project. Besides that, there are 24 items representing that four factors in measuring IRFC. In the future, studies can be done in a variety of perception such as students and other ERP systems such as Human Resource System and Financial System which are also a core system for the university. Additionally, this study leads for further study in implementation and post-implementation phase of the Campus ERP project.
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“reviews of previous studies by Hietala and Päivärinta (2021), Harun and Mansor (2019), Ghosh et al. (2013), and Cao et al. (2013) suggested that the existing ERP literature is skewed towards the selection and implementation phases and not the post-implementation phases of the ERP research.”
From ERP Post-Implementation Phase: Deployment of the Unified Theory of Acceptance and Use of Technology (UTAUT) Model on User Acceptance (2023) · cites this paper as Harun and Mansor (2019)
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Cites
A theory of organizational readiness for change
Weiner, B. J. (2009) · Implementation Science · doi:10.1186/1748-5908-4-67 · Cited by 2,268
Change management strategies for successful ERP implementation
Aladwani, A. M. (2001) · Business Process Management Journal · doi:10.1108/14637150110392764 · Cited by 619
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Cited by
Sorted by citations
Mohamad Zain, M. R., Tajul Urus, S., Trinh, T., Amirul, S. M., & Tuan Mat, T. Z. (2023) · Asia-Pacific Management Accounting Journal · doi:10.24191/apmaj.v18i1-05 · Cited by 6
Metadata
- Authors
- Harun, A., & Mansor, Z.
- Affiliations
- University of Malaya (MY)
- ORCID
- Mansor, Zulkefli
- Venue
- International Journal of Advanced Computer Science and Applications
- Published
- 2019
- Volume
- 10
- Issue
- 1
- ISSN
- 2156-5570 (ISSN-L)
- 2158-107X
- OpenAlex
- W2914456909
- Cited by
- 9
- References
- 2
- Citations by year
- 2024: 3 · 2023: 2 · 2022: 1 · 2021: 2 · 2019: 1
- FWCI
- 1.33
- Type
- journal article
- Language
- en
- Open access
- diamond
- doi.org
- Licence
- cc-by
- Locations
- International Journal of Advanced Computer Science and Applications (publishedVersion, cc-by)
- Funders
- Universiti Malaya
- Universiti Kebangsaan Malaysia
- Topics
- Social Sciences › Business, Management and Accounting › Management Information Systems › ERP Systems Implementation and Impact
- Social Sciences › Business, Management and Accounting › Organizational Behavior and Human Resource Management › Organizational Change and Leadership
- Social Sciences › Decision Sciences › Information Systems and Management › Technology Adoption and User Behaviour
- Keywords
- enterprise resource planning, pre-implementation phase, public university staff, change management, management support, appropriateness, Malaysian public universities
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- CoChat. (2026). Citation check: Individual Readiness for Change in the Pre-Implementation Phase of Campus Enterprise Resource Planning (ERP) Project in Malaysian Public University. https://app.cochat.ai/papers/10.14569/ijacsa.2019.0100116
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- Harun, A., & Mansor, Z. (2019). Individual Readiness for Change in the Pre-Implementation Phase of Campus Enterprise Resource Planning (ERP) Project in Malaysian Public University. International Journal of Advanced Computer Science and Applications. https://doi.org/10.14569/ijacsa.2019.0100116
