Cited by 41Corporate Social Responsibility ReportingCorporate Social Responsibility and SustainabilityEnvironmental and Social Impact Assessments

The DOI matches its Crossref record; 17 of the 17 references it cites were found in a registry or an index.

Quantifying the social dimension of triple bottom line: development of a framework and indicators to assess the social impact of organisations

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Miller, Evonne, Buys, Laurie, Summerville, Jennifer·2007·International Journal of Business Governance and Ethics

Abstract

Triple Bottom Line (TBL) reports, outlining the economic, environmental and social impact of organisations, are increasingly viewed as a business requirement. Unfortunately, despite global frameworks, there is no one established standard against which to evaluate the social dimension. Thus, current social reporting is often disparagingly described as a public relations exercise with limited accountability, consistency or comparability. This article outlines the development of a generic TBL social impact framework and questionnaire designed to quantify an organisation's social impact. Based on valid preexisting measures appropriate for organisations in the industrialised world, the proposed framework and questionnaire offers a comparable and objective social impact assessment tool for organisations. The aim is to prompt informed debate and discussion about current organisational social impact reporting, whilst providing organisations with a tool which enables the identification, quantification and comparability of social impact reporting.

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Research works printed but not linked: 3

  1. Bulkin, B. J. 2003. BP = Bringing Profits: In a Socially Responsible Way. Mid- American Journal of Business, 18 (1): 7-10.
  2. Tschopp, D. 2003. 'It's Time for Triple Bottom Line Reporting'. The CPA Journal, 73 (12): 12-15.
  3. World Business Council for Sustainable Development. (2002). Corporate Social Responsibility: The WBCSD's journey. Conches-Geneva: WBCSD World Health Organization Quality of Life (WHOQOL). 1998. Development of the World Health Organization WHOQOL-BREF Quality of Life Assessment. Psychological Medicine, 28 (3): 551-558.

Metadata

Authors
Miller, E., Buys, L., & Summerville, J.
Affiliations
Queensland University of Technology (AU)
Venue
International Journal of Business Governance and Ethics
Published
2007
Volume
3
Issue
3
Pages
223
ISSN
  • 1477-9048 (ISSN-L)
  • 1741-802X
OpenAlex
W3018140729
Cited by
41
References
17
Citations by year
2026: 1 · 2025: 4 · 2024: 3 · 2023: 5 · 2022: 4 · 2021: 3 · 2020: 1 · 2019: 2 · 2018: 4 · 2017: 1 · 2016: 1 · 2015: 2 · 2014: 1 · 2013: 1 · 2012: 1
FWCI
2.84
Type
journal article
Language
en
Open access
Locations
  • International Journal of Business Governance and Ethics (publishedVersion)
  • QUT ePrints (Queensland University of Technology) (submittedVersion)
  • RePEc: Research Papers in Economics (submittedVersion)
Topics
  • Social Sciences › Business, Management and Accounting › Strategy and Management › Corporate Social Responsibility Reporting
  • Social Sciences › Business, Management and Accounting › Organizational Behavior and Human Resource Management › Corporate Social Responsibility and Sustainability
  • Physical Sciences › Environmental Science › Management, Monitoring, Policy and Law › Environmental and Social Impact Assessments
Keywords
triple bottom line, social impact assessment, corporate social responsibility disclosure, social disclosure, social impact indicators, evaluation framework, questionnaire development, organizational accountability

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CoChat. (2026). Citation check: Quantifying the social dimension of triple bottom line: development of a framework and indicators to assess the social impact of organisations. https://app.cochat.ai/papers/10.1504/ijbge.2007.014314
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Miller, E., Buys, L., & Summerville, J. (2007). Quantifying the social dimension of triple bottom line: development of a framework and indicators to assess the social impact of organisations. International Journal of Business Governance and Ethics. https://doi.org/10.1504/ijbge.2007.014314