Servicification of manufacturing - evidence from Sweden
Abstract
There are signs that manufacturing is becoming increasingly focused on services; this process is known as servicification. Despite suggestive evidence, large gaps remain in our knowledge regarding this process. This paper contributes to closing these gaps by discussing the phenomenon, arriving at some conjectures and examining them empirically. Comprehensive datasets at both the firm and enterprise group level are developed for Sweden. Changes in manufacturing during the period from 1997 to 2006 are analysed in depth. The results show that manufacturing has been servicifying substantially. On the input side, services and qualified services are increasingly characteristic of in-house activity. On the output side, manufacturing has been accounting for an increasing share of services in total sales and exports. Moreover, we show that diversification is much greater (almost 60% higher) when all activities in the manufacturing industry’s constituent enterprise groups are considered. The results imply that the practice of treating services and manufacturing separately – e.g., in trade policymaking – may be out-of-date. Finally, the findings illustrate the value of enterprise group-level data when studying structural economic changes.
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There is a shortage in knowledge about servitization, especially regarding the customers' perspective.
“Despite differences in interpretation of the servitization concept, researchers agree that there is a shortage in knowledge about servitization (Lodefalk 2013;Rexfelt and Ornäs 2009), especially regarding the customers' perspective.”
From Servitization for a Circular Economy in Construction (2025) · cites this paper as Lodefalk 2013
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Servitization for a Circular Economy in Construction
Mark‐Herbert, C., Berg, E., Aldberg, J., & Roos, A. (2025) · Business Strategy and the Environment · doi:10.1002/bse.4218 · Cited by 7 · see citing works
- Authors
- Lodefalk, M.
- Affiliations
- Örebro University (SE)
- Corresponding author
- Lodefalk, Magnus
- ORCID
- Lodefalk, Magnus
- Venue
- International Journal of Economics and Business Research
- Publisher
- Inderscience Publishers
- Published
- 2013
- Volume
- 6
- Issue
- 1
- Pages
- 87
- ISSN
- 1756-9850 (ISSN-L)
- 1756-9869
- OpenAlex
- W2049833103
- Cited by
- 90
- References
- 0
- Citations by year
- 2026: 3 · 2025: 5 · 2024: 8 · 2023: 4 · 2022: 11 · 2021: 6 · 2020: 10 · 2019: 12 · 2018: 8 · 2017: 4 · 2016: 6 · 2015: 4 · 2014: 4 · 2013: 4
- FWCI
- 17.83
- Type
- journal article
- Language
- en
- Open access
- closed
- Locations
- International Journal of Economics and Business Research (publishedVersion)
- RePEc: Research Papers in Economics (submittedVersion)
- Funders
- Örebro Universitet
- Topics
- Social Sciences › Business, Management and Accounting › Marketing › Service and Product Innovation
- Social Sciences › Economics, Econometrics and Finance › General Economics, Econometrics and Finance › Global trade and economics
- Social Sciences › Business, Management and Accounting › Management Information Systems › Outsourcing and Supply Chain Management
- Keywords
- manufacturing services, in-house services, diversification, structural economic change, trade policy, manufacturing exports, Sweden
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