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Antecedents and Outcomes of Extent of ERP Systems Implementation in the Sub-Saharan Africa Context: A Panoptic Perspective
Open accessAbstract
Most research on the impact of enterprise resource planning (ERP) systems implementation on business process outcomes have focused on developed nations. However, Sub-Saharan Africa, a developing region, is a growing ERP market and provides a new context for theory development. We examine the antecedent and outcomes of extent of ERP systems implementation in Sub-Saharan Africa. Specifically, we examine three research questions: 1) “How does an organization’s data culture influence the extent of ERP implementation?”, 2) “How does the extent of ERP implementation influence the ethical behavior and data integration of the organization?”, and 3) “How do ethical behavior and organizational integration influence the business process outcomes?”. We used the panoptic concept as a theoretical lens to develop a research model and six hypotheses to answer the research questions. We tested the model by using the survey methodology to collect data from 115 firms that have implemented ERP systems and operated in 13 industries in Ghana, a Sub-Saharan Africa nation. We used structural equation modeling to analyze the data. We found support for all six hypotheses. We offer both theoretical and managerial implications.
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In the citing paper
“the applications of this open innovation technology in developing nations' context, particularly in Asian case, is meager [22,32-34].”
From A Study of the Adoption and Implementation of Enterprise Resource Planning (ERP): Identification of Moderators and Mediator (2020) · cites this paper as [32]
In the citing paper
“The study supported the hypotheses indicates that when performance expectancy, e ort expectancy, social influence, and facilitating conditions of ERP prevail, users' passion and inclination toward behavioral intention to use of ERP grows, and vice versa [32].”
From A Study of the Adoption and Implementation of Enterprise Resource Planning (ERP): Identification of Moderators and Mediator (2020) · cites this paper as [32]
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Uddin, M. A., Alam, M. S., Mamun, A. A., Khan, T.-U.-Z., & Akter, A. (2020) · Journal of Open Innovation: Technology, Market, and Complexity · doi:10.3390/joitmc6010002 · Cited by 98
“The study supported the hypotheses indicates that when performance expectancy, effort expectancy, social influence, and facilitating conditions of ERP prevail, users’ passion and inclination toward behavioral intention to use of ERP grows, and vice versa [32].”
Background
Metadata
- Authors
- Asamoah, D., & Andoh-Baidoo, F. K.
- Affiliations
- Kwame Nkrumah University of Science and Technology (GH)
- ORCID
- Asamoah, David
- Venue
- Communications of the Association for Information Systems
- Publisher
- Association for Information Systems
- Published
- 2018
- Volume
- 42
- Pages
- 581-601
- ISSN
- 1529-3181 (ISSN-L)
- OpenAlex
- W2805567532
- Cited by
- 8
- References
- 0
- Citations by year
- 2024: 1 · 2023: 2 · 2022: 1 · 2021: 1 · 2020: 2 · 2019: 1
- FWCI
- 1.51
- Type
- journal article
- Language
- en
- Open access
- bronze
- doi.org
- Locations
- Communications of the Association for Information Systems (publishedVersion)
- Journal of the Association for Information Systems (submittedVersion)
- Topics
- Social Sciences › Business, Management and Accounting › Management Information Systems › ERP Systems Implementation and Impact
- Social Sciences › Business, Management and Accounting › Management Information Systems › Information Technology Governance and Strategy
- Social Sciences › Business, Management and Accounting › Management Information Systems › Big Data and Business Intelligence
- Keywords
- enterprise resource planning, data culture, organizational ethics, moral behavior, data integration, organizational integration, sub-Saharan Africa, developing countries, Ghana
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