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Cited by 164Online and Blended LearningTechnology-Enhanced Education StudiesOnline Learning and Analytics

The DOI matches its Crossref record; 18 of the 18 references it cites were found in a registry or an index.

INVESTIGATING STUDENT SATISFACTION IN ONLINE LEARNING: THE ROLE OF STUDENT INTERACTION AND ENGAGEMENT IN DISTANCE LEARNING UNIVERSITY

Open access
MUZAMMIL, Moh., SUTAWIJAYA, Adrian, HARSASI, Meirani·2020·Turkish Online Journal of Distance Education
DOI 10.17718/tojde.770928
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Abstract

This study aimed to analyze student satisfaction and engagement effect in online learning which are influenced by student interaction. We use the concept of interaction which is divided into three types of interactions, namely student interactions with other students, student interactions with tutors/teachers, and student interactions with content. We conducted this research in an open and distance learning university in Indonesia. To answer the research goals, we applied a quantitative research approach utilizing structural equation modelling to verify our proposed hypotheses. To gain the data, we exploit an online survey through a questionnaire and the data were being collected randomly. The population of this study was all students in Faculty of Economics who registered in online learning at the first semester of 2018 that reach as many as 124,041 students. We attached the questionnaires in all online classes and 4,305 of them were completed and could be used for statistical analysis. We proposed four hypotheses and based on the result of structural modelling, we verified that all the hypotheses were supported. The statistical analysis has found that interaction among students, interaction between students and teacher, and interaction between students and content have positive impact on student engagement. The results also showed that student engagement has positive impact on student satisfaction. We discuss the practical implication and suggestion for future research in the results and discussion section.

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Research works printed but not linked: 2

  1. Dixson, M. D. (2010). Creating effective student engagement in online courses: What do students find engaging? Journal of the Scholarship of Teaching and Learning, 10(2), 1–13.
  2. Sekaran, U., & Bougie, R. (2013). Research Methids for Business. A Skill-Building Approach. 6th edition. Chichester: John Wiley & Sons, Ltd.

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Metadata

Authors
MUZAMMIL, M., SUTAWIJAYA, A., & HARSASI, M.
Affiliations
Indonesia Open University (ID)
ORCID
Venue
Turkish Online Journal of Distance Education
Publisher
Turkish Online Journal of Distance Education
Published
2020-07-17
Volume
21
Issue
Special Issue-IODL
Pages
88-96
ISSN
1302-6488 (ISSN-L)
DOI
10.17718/tojde.770928
OpenAlex
W3043515395
Cited by
128
References
18
Citations by year
2026: 9 · 2025: 20 · 2024: 25 · 2023: 34 · 2022: 25 · 2021: 13 · 2020: 1
FWCI
27.66
Type
journal article
Language
en
Open access
Locations
  • Turkish Online Journal of Distance Education (publishedVersion)
  • DergiPark (Istanbul University) (submittedVersion)
  • DOAJ (DOAJ: Directory of Open Access Journals) (submittedVersion)
Topics
  • Social Sciences › Education › Online and Blended Learning
  • Social Sciences › Education › Technology-Enhanced Education Studies
  • Physical Sciences › Computer Science › Computer Science Applications › Online Learning and Analytics
Keywords
student satisfaction, online learning, student engagement, student interaction, peer interaction, student-teacher interaction, learner-content interaction, distance education

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