The DOI matches its Crossref record; 9 of the 9 references it cites were found in a registry or an index.
Digital Government Index: 2019 results
Abstract
This paper presents the overall rankings, results and key policy messages of the 2019 OECD Digital Government Index (DGI) and provides a detailed analysis of the results for each of the dimensions of the OECD Digital Government Policy Framework. The DGI measures the maturity level of digital government strategies in OECD member and partner countries based on evidence gathered through the Survey on Digital Government 1.0. Findings show the promising yet modest progress towards robust digital governments, and encourage governments to step up efforts to use digital technologies and data strategically for user-driven public services. The paper highlights how the DGI can support the design, implementation and monitoring of digital government policies and practices, which, in turn, help public sector organisations better respond to citizens’ needs.
Overview
The claims and statistics of this paper haven’t been checked yet.
Run the check — free, no account needed. It reads the open-access text and checks the sources it cites.
Integrity signals
Registry
Cites
Statistics
Verification
Claims the paper makes
The claims and statistics of this paper haven’t been checked yet.
Run the check — free, no account needed. It reads the open-access text and checks the sources it cites.
Self-check
Percentages, sums and reported differences re-computed from the paper’s own numbers.
The self-check needs the paper’s full text.
Citations
Cites
OECD (2019) · Government at a Glance · doi:10.1787/8ccf5c38-en · Cited by 563
Open Government Data: Towards Empirical Analysis of Open Government Data Initiatives
(2013) · OECD Working Papers on Public Governance · doi:10.1787/5k46bj4f03s7-en · Cited by 481
The Path to Becoming a Data-Driven Public Sector
OECD (2019) · OECD Digital Government Studies · doi:10.1787/059814a7-en · Cited by 211
OECD (2019) · OECD eBooks · doi:10.1787/276aaca8-en · Cited by 185
OECD Working Papers on Public Governance
(2010) · OECD working papers on public governance · doi:10.1787/19934351 · Cited by 177
The impact of digital government on citizen well-being
Welby, B. (2019) · OECD working papers on public governance · doi:10.1787/24bac82f-en · Cited by 80
Digital Government Strategies for Transforming Public Services in the Welfare Areas
OECD (2016) · OECD digital government studies · doi:10.1787/0d2eff45-en · Cited by 66
Digital Government Review of Colombia
OECD (2018) · OECD digital government studies · doi:10.1787/9789264291867-en · Cited by 52
OECD Public Governance Policy Papers
OECD (2020) · Public governance policy papers · doi:10.1787/14e1c5e8-en-fr · Cited by 25
Cited by
Recommendations for digital inclusion in the use of European digital public services
Morte-Nadal, T., & Esteban-Navarro, M. Á. (2025) · Humanities and Social Sciences Communications · doi:10.1057/s41599-025-04576-7 · Cited by 30
Metadata
- Venue
- OECD Public Governance Policy Papers
- Published
- 2020-10-14
- ISSN
- 2707-9171 (ISSN-L)
- OpenAlex
- W4214704550
- Cited by
- 269
- References
- 9
- Type
- report
- Language
- en
- Open access
- closed
About these checks
Registry, retraction, Cites and statistics results are computed, not judged, with one exception: a printed reference that no index lists is read once by a model before it counts as a citation error. Claims are extracted by a model and kept only when their quote appears verbatim in the text; each cited source is then checked, with a model’s help, for whether it says what the claim relies on. Those verdicts can be wrong — read the claim’s quote and the cited source before relying on one.
Statistics and arithmetic are recomputed, not judged.
Confidence bands are shown only for fields calibrated on our annotated test set. None is calibrated yet, so no band is shown.
What counts as a claim ›How we measure confidence ›How we check this ›
Are you an author, or do you see a problem with this page? Request a review
How to cite
Cite CoChat for the checks on this page, and the paper for its own findings.
- This page
- CoChat. (2026). Citation check: Digital Government Index: 2019 results. https://app.cochat.ai/papers/10.1787/4de9f5bb-en
- The paper
- Digital Government Index: 2019 results. (2020). OECD Public Governance Policy Papers. https://doi.org/10.1787/4de9f5bb-en
Data sources
Bibliographic data: Semantic Scholar, OpenAlex, Crossref.
Contains information from the Semantic Scholar Academic Graph Datasets, made available under the ODC Attribution License (ODC-BY 1.0).
Semantic Scholar’s data is described in: Kinney, R., et al. (2023). The Semantic Scholar Open Data Platform. arXiv:2301.10140.