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Cited by 27Digital Economy and TransformationDigital Innovation in IndustriesSMEs Development and Digital Marketing

The DOI matches its Crossref record, with a small difference in title or year; 1 of the 1 references it cites were found in a registry or an index.

SME Digitalisation to manage shocks and transitions: 2024 OECD D4SME survey

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OECD·2024·OECD SME and Entrepreneurship Papers
DOI 10.1787/eb4ec9ac-en
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Abstract

Although uptake of digital practices by SMEs continues to increase, so too has the “digital gap” with larger firms. Understanding the drivers and persisting bottlenecks of SME digitalisation as well as gaining a deeper understanding of their practices and digitalisation processes is key to inform policy decisions to help bridge this gap. This is the primary purpose of the survey this paper draws its findings from, conducted in seven OECD countries (France, Germany, Italy, Japan, Korea, Spain and the United States), in co-operation with digital platforms partners of the OECD D4SME Global Initiative. Survey findings provide new insights on SMEs’ digital journeys and how digital tools can support them in navigating short-term challenges and enhancing long-term resilience. The survey also provides evidence about SMEs' use and perception of AI technologies (with a focus on “generative AI”), their application of data analytics for tracking environmental performance, and the impact on mental wellbeing of digital practices in the workplace.

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Metadata

Authors
OECD
Corresponding author
OECD
Venue
OECD SME and Entrepreneurship Papers
Publisher
Organisation for Economic Co-Operation and Development (OECD)
Published
2024-09-16
ISSN
2616-4353 (ISSN-L)
DOI
10.1787/eb4ec9ac-en
OpenAlex
W4402524577
Cited by
10
References
0
Citations by year
2026: 7 · 2025: 2 · 2024: 1
Type
report
Language
en
Open access
Locations
OECD SME and entrepreneurship papers (publishedVersion)
Topics
  • Social Sciences › Business, Management and Accounting › Strategy and Management › Digital Economy and Transformation
  • Social Sciences › Business, Management and Accounting › Management of Technology and Innovation › Digital Innovation in Industries
  • Social Sciences › Business, Management and Accounting › Business and International Management › SMEs Development and Digital Marketing
Keywords
digital divide, digital gap, digital resilience, generative AI, artificial intelligence adoption, environmental performance, psychological well-being, digital platforms, digital transformation, economic shocks

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