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Internet-Augmented Dialogue Generation
Open accessAbstract
The largest store of continually updating knowledge on our planet can be accessed via internet search.In this work we study giving access to this information to conversational agents.Large language models, even though they store an impressive amount of knowledge within their weights, are known to hallucinate facts when generating dialogue (Shuster et al., 2021); moreover, those facts are frozen in time at the point of model training.In contrast, we propose an approach that learns to generate an internet search query based on the context, and then conditions on the search results to finally generate a response, a method that can employ up-to-the-minute relevant information.We train and evaluate such models on a newly collected dataset of human-human conversations whereby one of the speakers is given access to internet search during knowledge-driven discussions in order to ground their responses.We find that search-query based access of the internet in conversation provides superior performance compared to existing approaches that either use no augmentation or FAISS-based retrieval (Lewis et al., 2020b).
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“These limitations include an inability to access up-to-date information on recent events (Komeili et al., 2022)”
From Toolformer: Language Models Can Teach Themselves to Use Tools (2023) · cites this paper as Komeili et al., 2022
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“existing approaches either rely on large amounts of human annotations (Komeili et al., 2022;Thoppilan et al., 2022)”
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Metadata
- Authors
- Komeili, M., Shuster, K., & Weston, J.
- Affiliations
- Meta (United States) (US)
- Venue
- Proceedings of the 60th Annual Meeting of the Association for Computational Linguistics (Volume 1: Long Papers)
- Published
- 2022
- Pages
- 8460-8478
- ISSN
- 0736-587X (ISSN-L)
- OpenAlex
- W3186138538
- Cited by
- 192
- References
- 48
- Citations by year
- 2026: 13 · 2025: 30 · 2024: 35 · 2023: 74 · 2022: 33
- FWCI
- 23.78
- Type
- conference paper
- Language
- en
- Open access
- hybrid
- doi.org
- Licence
- cc-by
- Locations
- Proceedings of the conference - Association for Computational Linguistics. Meeting (publishedVersion, cc-by)
- arXiv (Cornell University) (submittedVersion)
- arXiv (Cornell University)
- Topics
- Physical Sciences › Computer Science › Artificial Intelligence › Speech and dialogue systems
- Physical Sciences › Computer Science › Artificial Intelligence › Topic Modeling
- Physical Sciences › Computer Science › Information Systems › Information Retrieval and Search Behavior
- Keywords
- dialogue generation, web search, search query generation, chatbots, hallucinations, large language models, knowledge-grounded dialogue
About these checks
Registry, retraction, Cites and statistics results are computed, not judged, with one exception: a printed reference that no index lists is read once by a model before it counts as a citation error. Claims are extracted by a model and kept only when their quote appears verbatim in the text; each cited source is then checked, with a model’s help, for whether it says what the claim relies on. Those verdicts can be wrong — read the claim’s quote and the cited source before relying on one.
Statistics and arithmetic are recomputed, not judged.
Confidence bands are shown only for fields calibrated on our annotated test set. None is calibrated yet, so no band is shown.
What counts as a claim ›How we measure confidence ›How we check this ›
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