Cited by 51Natural Language Processing TechniquesTopic ModelingSpeech and dialogue systems

LLM-Rubric: A Multidimensional, Calibrated Approach to Automated Evaluation of Natural Language Texts

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Hashemi, Helia, Eisner, Jason, Rosset, Corby, Van Durme, Benjamin, Kedzie, Chris·2024·Proceedings of the 62nd Annual Meeting of the Association for Computational Linguistics (Volume 1: Long Papers)

Abstract

This paper introduces a framework for the automated evaluation of natural language texts.A manually constructed rubric describes how to assess multiple dimensions of interest.To evaluate a text, a large language model (LLM) is prompted with each rubric question and produces a distribution over potential responses.The LLM predictions often fail to agree well with human judges-indeed, the humans do not fully agree with one another.However, the multiple LLM distributions can be combined to predict each human judge's annotations on all questions, including a summary question that assesses overall quality or relevance.LLM-RUBRIC accomplishes this by training a small feed-forward neural network that includes both judge-specific and judge-independent parameters.When evaluating dialogue systems in a human-AI information-seeking task, we find that LLM-RUBRIC with 9 questions (assessing dimensions such as naturalness, conciseness, and citation quality) predicts human judges' assessment of overall user satisfaction, on a scale of 1-4, with RMS error ă 0.5, a 2ˆ improvement over the uncalibrated baseline.

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Crossref · 10.18653/v1/2024.acl-long.745

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  • Rubrics designed by human experts help ensure the consistency of LLM judge scores with human expert preferences to some extent.

    “Rubrics designed by human experts also help ensure the consistency of LLM judge scores with human expert preferences to some extent [Pathak et al., 2025, Hashemi et al., 2024].”

    From DeepResearch Bench II: Diagnosing Deep Research Agents via Rubrics from Expert Reports (2026) · cites this paper as Hashemi et al., 2024

    The Evaluation Rubric Construction section (page not provided) says the authors wrote the rubric questions, but does not identify their designers as human experts. The Introduction and §2 (pages not provided) report that using those questions with judge-specific calibration improves agreement with human judgments; they do not show that expert design of the rubric itself ensures that agreement. (LLM, conf=0.84)

    Experimental — accuracy not yet measured
  • A common case is rubric-based evaluation, where a holistic judgment is decomposed into independently graded criteria, each typically binary (MET/UNMET).

    “A common case is rubricbased evaluation, where a holistic judgment is decomposed into independently graded criteria, each typically binary (MET/UNMET) (Hashemi et al., 2024;Saad-Falcon et al., 2023).”

    From Agreement Metrics for LLM-as-Judge Evaluation: What to Report and Why (2026) · cites this paper as Hashemi et al., 2024

    The LLM-RUBRIC Method describes assessing an overall judgment through separate questions about evaluation criteria. But Evaluation Rubric Construction says the criteria usually have scores of 1–4, not binary MET/UNMET responses; it also does not establish that criteria are graded independently. Page numbers are unavailable in our copy. (LLM, conf=0.89)

    Experimental — accuracy not yet measured

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Authors
Hashemi, H., Eisner, J., Rosset, C., Van Durme, B., & Kedzie, C.
Affiliations
Microsoft (United States) (US)
Venue
Proceedings of the 62nd Annual Meeting of the Association for Computational Linguistics (Volume 1: Long Papers)
Published
2024
Pages
13806-13834
ISSN
0736-587X (ISSN-L)
OpenAlex
W4402671506
Cited by
47
References
0
Citations by year
2026: 34 · 2025: 13
FWCI
13.87
Type
conference paper
Language
en
Open access
Licence
cc-by
Locations
  • Proceedings of the conference - Association for Computational Linguistics. Meeting (publishedVersion, cc-by)
  • arXiv (Cornell University) (submittedVersion)
  • arXiv (Cornell University)
Topics
  • Physical Sciences › Computer Science › Artificial Intelligence › Natural Language Processing Techniques
  • Physical Sciences › Computer Science › Artificial Intelligence › Topic Modeling
  • Physical Sciences › Computer Science › Artificial Intelligence › Speech and dialogue systems
Keywords
rubric-based assessment, large language models, LLM calibration, human-AI agreement, user satisfaction prediction, dialogue systems, citation quality, naturalness, brevity

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