Integrated Recommendation System in ChatGPT to Analyze Post-purchase Behavior of E-commerce Store Users
Open accessThe claims and statistics of this paper haven’t been checked yet.
Run the check — free, no account needed. It reads the open-access text and checks the sources it cites.
Integrity signals
Registry
Cites
Statistics
Claims the paper makes
The claims and statistics of this paper haven’t been checked yet.
Run the check — free, no account needed. It reads the open-access text and checks the sources it cites.
Claims other papers make about this one
Each is checked against this paper’s own text: does it say what the citing paper says it does?
Behavioral outcomes such as conversion, click-through, repurchase, and GMV are less common but provide stronger external validity.
“Behavioral outcomes (like conversion, click-through, repurchase, and GMV) are less common but provide stronger external validity (e.g., [10,41,55]).”
From From Recommendations to Delegation: A Systematic Review Mapping Agentic AI in E-Commerce and Its Consumer Effects (2026) · cites this paper as [55]
The E. Product Completion section reports repurchase rates and purchases of recommended products, supporting the use of purchase behavior as an outcome. It does not say that behavioral outcomes are less common or provide stronger external validity, and the retrieved passages do not address click-through or GMV. (LLM, conf=0.84)
Experimental — accuracy not yet measuredWhere behavioral or platform-embedded evidence is present, the same rationale can lead to quantifiable performance enhancement, such as increased acceptance and revenue/GMV through improved conversational recommendation, instead of being solely intention-driven.
“In instances where behavioral or platform-embedded evidence is present, the same rationale can lead to quantifiable performance enhancement (e.g., increased acceptance and revenue/GMV through improved conversational recommendation) instead of being solely intention-driven [10,55].”
From From Recommendations to Delegation: A Systematic Review Mapping Agentic AI in E-Commerce and Its Consumer Effects (2026) · cites this paper as [55]
The discussion and conclusion (E. Product Completion; page unavailable) report higher repurchase rates and a 54.05% increase in purchases of recommended products after integrating recommendations into ChatGPT. That supports a quantifiable behavioral improvement, but the paper does not report increased revenue or GMV, or a separately measured acceptance rate. (LLM, conf=0.86)
Experimental — accuracy not yet measuredQuasi-field studies enhance ecological validity but encounter challenges including ambiguous randomization, limited site contexts, and short follow-up intervals.
“Quasi-field studies enhance ecological validity but encounter challenges including ambiguous randomization, limited site contexts, and short follow-up intervals [55].”
From From Recommendations to Delegation: A Systematic Review Mapping Agentic AI in E-Commerce and Its Consumer Effects (2026) · cites this paper as [55]
The paper describes a quasi-experimental study of an e-commerce store in Lima with control and experimental groups (E. Product Completion). It reports a 14-day repurchase measure, supporting the claim’s limited-site and short-interval details as descriptions of this study. It does not discuss ecological validity, say randomization was ambiguous, or identify these features as general challenges of quasi-field studies. Page numbers were not supplied in our copy. (LLM, conf=0.78)
Experimental — accuracy not yet measuredField and quasi-field contributions enhance inferences regarding market outcomes, but methodological limitations constrain generalizability and the testing of mechanisms.
“Field and quasi-field contributions enhance inferences regarding market outcomes; however, methodological limitations-including ambiguous assignment, platform specificity, abbreviated observation periods, and analytical simplifications-constrain generalizability and the testing of mechanisms [10,55].”
From From Recommendations to Delegation: A Systematic Review Mapping Agentic AI in E-Commerce and Its Consumer Effects (2026) · cites this paper as [55]
In “E. Product Completion” (page not provided), the paper describes a quasi-experimental comparison of control and experimental groups and reports e-commerce repurchase outcomes, including purchases within 14 days. It therefore supports the field-like market-outcomes portion of the claim. It does not itself identify ambiguous assignment, platform specificity, abbreviated observation, or analytical simplifications as limitations constraining generalizability or tests of mechanisms. (LLM, conf=0.84)
Experimental — accuracy not yet measuredThe review includes a small number of field or quasi-field studies that show the strongest link to real outcomes, but these studies are often hard to replicate across platforms and agent architectures because they fail to report enough on assignment, exposure windows, and guardrails.
“The review includes a small number of field or quasi-field studies that show the strongest link to real outcomes (like acceptance/conversion, spend/GMV), but these studies are often hard to replicate across platforms and agent architectures because they fail to report enough on assignment, exposure windows, and guardrails [10,55].”
From From Recommendations to Delegation: A Systematic Review Mapping Agentic AI in E-Commerce and Its Consumer Effects (2026) · cites this paper as [55]
Split into 2 atoms — 0 confirmed, 2 partially supported, 0 disputed, 0 misattributed, 0 unverifiable. Expand the claim to see per-atom verdicts.
Experimental — accuracy not yet measured
Behavioral lift appears when systems reduce friction (latency/steps) or improve option fit (recommendation relevance).
“Behavioral lift appears when systems reduce fric-havioral intention rather than verified execution. tion (latency/steps) or improve option fit (recom-mendation relevance).”
From From Recommendations to Delegation: A Systematic Review Mapping Agentic AI in E-Commerce and Its Consumer Effects (2026) · cites this paper as [55]
The paper’s E. Product Completion section reports higher repurchase rates and more purchases of recommended products among users of the ChatGPT-integrated recommendation system. It also links personalized, relevant recommendations to repeat purchases. It does not show that reducing latency or the number of steps produces a behavioral lift. (LLM, conf=0.86)
Experimental — accuracy not yet measuredObserved conversion/purchase behavior is positive when friction drops or recommendations fit, but not universal.
“Positive when fric-tion drops or rec-ommendations fit, but not universal”
From From Recommendations to Delegation: A Systematic Review Mapping Agentic AI in E-Commerce and Its Consumer Effects (2026) · cites this paper as [55]
In E. Product Completion (page unavailable), the paper reports higher repurchase rates and purchases of recommended products among users who interacted with its ChatGPT recommendation system. It also describes limitations of recommendations that fail to meet users’ needs, consistent with the claim that positive effects are not universal. The paper does not assess whether reducing purchase friction improves conversion or purchasing behavior. (LLM, conf=0.86)
Experimental — accuracy not yet measuredAn experimental recommendation treatment in a live-store environment can elevate repurchase rates.
“elevated repurchase rates following an experimental recommendation treatment in a live-store environment [55]”
From From Recommendations to Delegation: A Systematic Review Mapping Agentic AI in E-Commerce and Its Consumer Effects (2026) · cites this paper as [55]
In many studies, conversion is proxied via self-reported ordering/behavioral intention rather than verified execution.
“In many studies,”
From From Recommendations to Delegation: A Systematic Review Mapping Agentic AI in E-Commerce and Its Consumer Effects (2026) · cites this paper as [55]
The discussion of recommender-system evaluation (section and page not provided) contrasts algorithmic metrics with user experience, but does not say that studies use self-reported ordering or behavioral intention as a proxy for conversion. The Product Completion results report this paper’s repurchase measures, not how conversion is measured across many studies. Searches for self-report, purchase intention, and actual transactions found no passage addressing the claim. (LLM, conf=0.72)
Experimental — accuracy not yet measured
Self-check
Percentages, sums and reported differences re-computed from the paper’s own numbers.
The self-check needs the paper’s full text.
Cites
No references could be resolved yet.
Research works printed but not linked: 11
- Q. H. Do, T. Y. Kim, and X. Wang, "Effects of logistics service quality and price fairness on customer repurchase intention: The moderating role of cross-border e-commerce experiences *", Journal of Retailing and Consumer Services, vol. 70, pp. 1-10, Jan. 2023.
- F. Ricci, L. Rokach, B. Shapira, and P. B. Kantor, "Recommender Systems Handbook", Springer, 2015.
- D. Jannach, and M. Jugovac, "Measuring the Business Value of Recommender Systems," ACM Trans Manag Inform Syst, vol. 10, no. 4, pp. 1-22, Dec. 2019.
- B. P. Knijnenburg, M. C. Willemsen, Z. Gantner, H. Soncu, and C. Newell, "Explaining the user experience of recommender systems," User Modeling and User-Adapted Interaction, vol. 22, no. 4, pp. 441- 504, Oct. 2012, doi: 10.1007/s11257-011-9118-4 · DOI
- Ricci, L. Rokach, B. Shapira, and P. B. Kantor, Eds. Boston, MA: Springer US, 2011, pp. 479-510, doi: 10.1007/978-0-387-85820-3_15 · DOI
- H. O. A.-S., J. G. G.-S., and N. G.-F., "Efecto de explicaciones sobre la confianza del usuario en sistemas de recomendación sensibles al contexto," Ingeniería Investigación y Tecnología, vol. 17, pp. 420-428, 2016, available: https://www.scielo.org.mx/pdf/iit/v17n4/1405-7743- iit-17-04-00419.pdf
- C. J. Zhang, and A. Zeng, "Behavior patterns of online users and the effect on information filtering," Physica A: Statistical Mechanics and Its Applications, vol. 391, no. 4, pp. 1822-1830, 2012.
- B. Hui, L. Zhang, X. Zhou, X. Wen, and Y. Nian, "Personalized recommendation system based on knowledge embedding and historical behavior," Applied Intelligence, vol. 52, no. 1, pp. 954-966, Jan. 2022, doi: 10.1007/s10489-021-02363-w · DOI
- J. Wu, Y. Li, L. Shi, L. Yang, X. Niu, and W. Zhang, "A Divide-and- Conquer Approach to Recommendation Based on Repeat Purchase Behaviors of Users in Community E-Commerce," Mathematics, vol. 10, no. 2, 2022, doi: 10.3390/MATH10020208 · DOI
- G. Chornous, I. Nikolskyi, M. Wyszyński, G. Kharlamova, and P. Stolarczyk, "A hybrid user-item-based collaborative filtering model for e-commerce recommendations," Journal of International Studies, vol. 14, no. 4, pp. 157-173, 2021, doi: 10.14254/2071-8330.2021/14-4/11 · DOI
- X. Zhang, Z. Kuang, Z. Zhang, F. Huang, and X. Tan, "Cold & Warm Net: Addressing Cold-Start Users in Recommender Systems," Lecture Notes in Computer Science (Including Subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics), pp. 532- 543, 2023, doi: 10.1007/978-3-031-30678-5_40 · DOI
Cited by
Sorted by citations
Balaskas, S. (2026) · Information · doi:10.3390/info17030222 · Cited by 8 · see citing works
- Authors
- Ovalle Paulino, C.
- Venue
- Proceedings of the 22nd LACCEI International Multi-Conference for Engineering, Education and Technology (LACCEI 2024): “Sustainable Engineering for a Diverse, Equitable, and Inclusive Future at the Service of Education, Research, and Industry for a Society 5.0.”
- Published
- 2024
- OpenAlex
- W4401581639
- Cited by
- 0
- References
- 0
- FWCI
- 0.00
- Type
- conference paper
- Language
- en
- Open access
- bronze
- dx.doi.org
- Locations
- LACCEI International Multi-Conference for Engineering, Education and Technology (LACCEI) (publishedVersion)
- Topics
- Physical Sciences › Computer Science › Information Systems › Recommender Systems and Techniques
- Physical Sciences › Computer Science › Artificial Intelligence › AI in Service Interactions
- Social Sciences › Sociology and Political Science › Digital Marketing and Social Media
- Keywords
- recommender systems, ChatGPT, post-purchase behavior, online consumers, large language models, customer behavior analysis
About these checks
Registry, retraction, Cites and statistics results are computed, not judged, with one exception: a printed reference that no index lists is read once by a model before it counts as a citation error. Claims are extracted by a model and kept only when their quote appears verbatim in the text; each cited source is then checked, with a model’s help, for whether it says what the claim relies on. Those verdicts can be wrong — read the claim’s quote and the cited source before relying on one.
Statistics and arithmetic are recomputed, not judged.
Confidence bands are shown only for fields calibrated on our annotated test set. None is calibrated yet, so no band is shown.
What counts as a claim ›How we measure confidence ›How we check this ›
Are you an author, or do you see a problem with this page? Request a review