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Cited by 239

The DOI matches its Crossref record.

SHERLOCK: A Coached Practice Environment for an Electronics Troubleshooting Job

Open access
Lesgold, Alan, Lajoie, Susanne, Bunzo, Marilyn, Eggan, Gary·1988
DOI 10.21236/ada201748
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Abstract

Sherlock Is a computer-based sp aortd a environment for a complex troubleshooting job in the Air Force.This chapter describes the training problem for which Sherlock was developed, the pinciples behind its development, and its ImplemaIo.The training problem is severe and representative of a common problem In our high-technology society.People who will fiN a position for a brief period (four years or lees for many in Oi Air Force Job) carry out a set of routine tasks which are well supported by technology.However, periodically, a breakdown occurs: a novel situation requiring sophisticated problem solving for which Itle support Is available.In many cases, such problems must be referred to an expert, but such expertise Is difficult to acquire.Semlautomated, routinized jobs do not afford sufficient .opportunitiesfor complex problem-solving skills to develop, so their Incumbents lack the skill required to handle novel problems.Sherlock is an environrthent in which this missing skill can be acquired for a

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Metadata

Authors
Lesgold, A., Lajoie, S., Bunzo, M., & Eggan, G.
Publisher
Defense Technical Information Center
Published
1988-03-01
DOI
10.21236/ada201748
OpenAlex
W1782606799
Cited by
239
References
0
Type
report
Language
en
Open access
green

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CoChat. (2026). Citation check: SHERLOCK: A Coached Practice Environment for an Electronics Troubleshooting Job. https://app.cochat.ai/papers/10.21236/ada201748
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Lesgold, A., Lajoie, S., Bunzo, M., & Eggan, G. (1988). SHERLOCK: A Coached Practice Environment for an Electronics Troubleshooting Job. https://doi.org/10.21236/ada201748

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Contains information from the Semantic Scholar Academic Graph Datasets, made available under the ODC Attribution License (ODC-BY 1.0).

Semantic Scholar’s data is described in: Kinney, R., et al. (2023). The Semantic Scholar Open Data Platform. arXiv:2301.10140.