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Operator Workload: Comprehensive Review and Evaluation of Operator Workload Methodologies
Abstract
This report documents the results of an analysis of the scientific literature on operator workload. It begins with an extensive discussion of the concept and definitions of operator workload. The main body of the report is a review and analysis of techniques that have been used for assessing operator workload. These techniques are classified into two broad categories: a) analytical or predictive techniques that may be applied early in system design, and b) empirical or evaluative techniques that must be obtained with an operator-in-the-loop during simulator, prototype, or system evaluations. Information from the review provides practical guidance for selecting the most appropriate techniques for various system and resource characteristics. Keywords: Workload; Human performance; MANPRINT(Manpower and Personnel Integration); Man machine relations; Measurements.
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Citations
Cited by
Creating the Productive Workplace: Places to Work Creatively
(2006) · Taylor & Francis eBooks · doi:10.4324/9780203696880 · Cited by 358
(2007) · Cited by 339
Recommendations for Mental Workload Measurement in a Test and Evaluation Environment
Wierwille, W. W., & Eggemeier, F. T. (1993) · Human Factors: The Journal of the Human Factors and Ergonomics Society · doi:10.1177/001872089303500205 · Cited by 295
Hierarchical Menu Design: Breadth, Depth, and Task Complexity
Jacko, J. A., & Salvendy, G. (1996) · Perceptual and Motor Skills · doi:10.2466/pms.1996.82.3c.1187 · Cited by 179
Measuring cognitive workload in the nuclear control room: a review
Braarud, P. Ø. (2024) · Ergonomics · doi:10.1080/00140139.2024.2302381 · Cited by 11
Metadata
- Authors
- Lysaght, R. J., Hill, S. G., Dick, A. O., Plamondon, B. D., & Linton, P. M.
- Publisher
- Defense Technical Information Center
- Published
- 1989-06-01
- OpenAlex
- W161128597
- Cited by
- 168
- References
- 0
- Type
- report
- Language
- en
- Open access
- closed
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- CoChat. (2026). Citation check: Operator Workload: Comprehensive Review and Evaluation of Operator Workload Methodologies. https://app.cochat.ai/papers/10.21236/ada212879
- The paper
- Lysaght, R. J., Hill, S. G., Dick, A. O., Plamondon, B. D., & Linton, P. M. (1989). Operator Workload: Comprehensive Review and Evaluation of Operator Workload Methodologies. https://doi.org/10.21236/ada212879
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Contains information from the Semantic Scholar Academic Graph Datasets, made available under the ODC Attribution License (ODC-BY 1.0).
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