Analysis of user behavior under error conditions in spoken dialogs

A stochastic model of human-machine interaction for learning dialog strategies

Levin, E., Pieraccini, R., & Eckert, W. (2000) · IEEE Transactions on Speech and Audio Processing · doi:10.1109/89.817450 · Cited by 516 · see citing works

How may I help you?

Gorin, A. L., Riccardi, G., & Wright, J. H. (1997) · Speech Communication · doi:10.1016/s0167-6393(97)00040-x · Cited by 510 · see citing works

JUPlTER: a telephone-based conversational interface for weather information

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DARPA communicator dialog travel planning systems: the june 2000 data collection

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Characterizing and recognizing spoken corrections in human-computer dialogue

Levow, G. (1998) · Proceedings of the conference - Association for Computational Linguistics. Meeting · doi:10.3115/980845.980969 · Cited by 80 · see citing works

The AT&t-DARPA communicator mixed-initiative spoken dialog system

Levin, E., Narayanan, S. S., Pieraccini, R., Biatov, K., Bocchieri, E., Fabbrizio, G. D., Eckert, W., Lee, S. C., Pokrovsky, A., Rahim, M. G., et al. (2000) · International Conference on Spoken Language Processing (ICSLP) · doi:10.21437/icslp.2000-224 · Cited by 56 · see citing works

Finding errors automatically in semantically tagged dialogues

Aberdeen, J. S., Doran, C., Damianos, L. E., Bayer, S., & Hirschman, L. (2001) · International Conference on Human Language Technology Research · doi:10.3115/1072133.1072180 · Cited by 7 · see citing works

A survey of statistical user simulation techniques for reinforcement-learning of dialogue management strategies

SCHATZMANN, J., WEILHAMMER, K., STUTTLE, M., & YOUNG, S. (2006) · The Knowledge Engineering Review · doi:10.1017/s0269888906000944 · Cited by 336 · see citing works

Let's go public! taking a spoken dialog system to the real world

Raux, A., Langner, B., Bohus, D., Black, A. W., & Eskénazi, M. (2005) · Interspeech (USB) · doi:10.21437/interspeech.2005-399 · Cited by 226 · see citing works

Example-based dialog modeling for practical multi-domain dialog system

Lee, C., Jung, S., Kim, S., & Lee, G. G. (2009) · Speech Communication · doi:10.1016/j.specom.2009.01.008 · Cited by 139 · see citing works

Exploring human error recovery strategies: Implications for spoken dialogue systems

Skantze, G. (2005) · Speech Communication · doi:10.1016/j.specom.2004.11.005 · Cited by 137 · see citing works

Sorry, I Didn’t Catch That! An Investigation of Non-understanding Errors and Recovery Strategies

Bohus, D., & Rudnicky, A. I. (2018) · doi:10.1184/r1/6609683 · Cited by 109 · see citing works

Recent Approaches to Dialog Management for Spoken Dialog Systems

Lee, C., Jung, S., Kim, K., Lee, D., & Lee, G. G. (2010) · Journal of Computing Science and Engineering · doi:10.5626/jcse.2010.4.1.001 · Cited by 82 · see citing works

Human-Robot Interaction

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Human Robot Interaction

Feil-Seifer, D., & Matarić, M. J. (2009) · Springer eBooks · doi:10.1007/978-0-387-30440-3_274 · Cited by 52 · see citing works

Partially Observable Markov Decision Processes for Spoken Dialogue Management

Williams, J. D. (2006) · Cited by 39 · see citing works

Error-correction detection and response generation in a spoken dialogue system

Bulyko, I., Kirchhoff, K., Ostendorf, M., & Goldberg, J. (2005) · Speech Communication · doi:10.1016/j.specom.2004.09.009 · Cited by 36 · see citing works

Constructing accurate beliefs in spoken dialog systems

Bohus, D., & Rudnicky, A. I. (2005) · IEEE Workshop on Automatic Speech Recognition and Understanding (ASRU) · doi:10.1109/asru.2005.1566504 · Cited by 32 · see citing works

Error awareness and recovery in conversational spoken language interfaces

Rudnicky, A. I., Rosenfeld, R., & Bohus, D. (2007) · Cited by 31 · see citing works

Transparency strategies to help users handle system errors

Karsenty, L., & Botherel, V. (2005) · Speech Communication · doi:10.1016/j.specom.2004.10.018 · Cited by 25 · see citing works

Hybrid approach to robust dialog management using agenda and dialog examples

Lee, C., Jung, S., Kim, K., & Lee, G. G. (2009) · Computer Speech & Language · doi:10.1016/j.csl.2009.08.003 · Cited by 23 · see citing works

ASR error segment localization for spoken recovery strategy

Béchet, F., & Favre, B. (2013) · IEEE International Conference on Acoustics Speech and Signal Processing · doi:10.1109/icassp.2013.6638986 · Cited by 20 · see citing works

Handling speech input in the ritel QA dialogue system

van Schooten, B. W., Rosset, S., Galibert, O., Max, A., den Akker, R. O., & Illouz, G. (2007) · Interspeech (USB) · doi:10.21437/interspeech.2007-55 · Cited by 20 · see citing works

The Impact of Response Wording in Error Correction Subdialogs

Goldberg, J. H., Mari Ostendorf, E., & Kirchhoff, K. (2003) · Cited by 18 · see citing works

Spoken Dialog Systems for Automated Survey Interviewing

Johnston, M. O., Ehlen, P., Conrad, F. G., Schober, M. F., Antoun, C., Stefanie, F., Hupp, A. L., Vickers, L., Yan, H. Y., & Zhang, C. (2013) · Cited by 15 · see citing works

Robot perception errors and human resolution strategies in situated human–robot dialogue

Schütte, N., Namee, B. M., & Kelleher, J. D. (2017) · Advanced Robotics · doi:10.1080/01691864.2016.1268973 · Cited by 15 · see citing works

System and User Strategies to Repair Conversational Breakdowns of Spoken Dialogue Systems: A Scoping Review

Alghamdi, E., Halvey, M., & Nicol, E. (2024) · ACM Conversational User Interfaces 2024 · doi:10.1145/3640794.3665558 · Cited by 36 · see citing works

Reprompts as error handling strategy in human-agent-dialog? User responses to a system's display of non-understanding

Opfermann, C., & Pitsch, K. (2017) · 2017 26th IEEE International Symposium on Robot and Human Interactive Communication (RO-MAN) · doi:10.1109/roman.2017.8172319 · Cited by 12 · see citing works

Predicting concept types in user corrections in dialog

Stoyanchev, S., & Stent, A. J. (2009) · doi:10.3115/1626296.1626302 · Cited by 11 · see citing works

Acoustic correlates of user response to error in human-computer dialogues

Kazemzadeh, A., Lee, S., & Narayanan, S. (2004) · 2003 IEEE Workshop on Automatic Speech Recognition and Understanding (IEEE Cat. No.03EX721) · doi:10.1109/asru.2003.1318443 · Cited by 10 · see citing works

Users’ Perceived Difficulties and Corresponding Reformulation Strategies in Voice Search

Jeng, W., He, D., & Jiang, J. (2013) · D-Scholarship@Pitt (University of Pittsburgh) · Cited by 9 · see citing works

“It’s our fault!”: Insights Into Users’ Understanding and Interaction With an Explanatory Collaborative Dialog System

Weitz, K., Vanderlyn, L., Vu, N. T., & André, E. (2021) · Conference on Computational Natural Language Learning · doi:10.18653/v1/2021.conll-1.1 · Cited by 8 · see citing works

Enabling effective design of multimodal interfaces for speech-to-speech translation system: An empirical study of longitudinal user behaviors over time and user strategies for coping with errors

Shin, J., Georgiou, P., & Narayanan, S. S. (2012) · Computer Speech & Language · doi:10.1016/j.csl.2012.02.001 · Cited by 8 · see citing works

A framework for improving error detection and correction in spoken dialog systems

Griol, D., & Molina, J. M. (2016) · Soft Computing · doi:10.1007/s00500-016-2290-z · Cited by 8 · see citing works

Socially Assistive Robot-Based Intervention for Children with Autism Spectrum Disorder

Feil-Seifer, D. (2008) · Proceedings - IEEE International Conference on Robotics and Automation/Proceedings · Cited by 6 · see citing works

“Errare Humanum Est”: Simulation of communication error among a virtual team in crisis situation

Huguet, L., Sabouret, N., & Lourdeaux, D. (2016) · IEEE International Conference on Cognitive Informatics & Cognitive Computing (ICCI*CC) · doi:10.1109/icci-cc.2016.7862058 · Cited by 6 · see citing works

Towards modeling user behavior in interactions mediated through an automated bidirectional speech translation system

Shin, J., Georgiou, P. G., & Narayanan, S. S. (2010) · Computer Speech and Language · doi:10.1016/j.csl.2009.04.008 · Cited by 7 · see citing works

Example-based error recovery strategy for spoken dialog system

Lee, C., Jung, S., Lee, D., & Lee, G. G. (2007) · IEEE Workshop on Automatic Speech Recognition and Understanding (ASRU) · doi:10.1109/asru.2007.4430169 · Cited by 6 · see citing works

Data-driven interaction methods for socially assistive robotics: validation with children with autism spectrum disorders

Matarić, M. J., & Feil-Seifer, D. (2012) · Cited by 5 · see citing works

Improving user interaction with spoken dialog systems via shaping

Tomko, S. (2005) · CHI Conference Extended Abstracts on Human Factors in Computing Systems (CHI EA) · doi:10.1145/1056808.1056846 · Cited by 5 · see citing works

Crowd-supervised training of spoken language systems

Seneff, S., & Mcgraw, I. C. (2012) · Cited by 5 · see citing works

Natural language description of emotion

Kazemzadeh, A. (2013) · ProQuest LLC eBooks · doi:10.25549/usctheses-c3-298137 · Cited by 4 · see citing works

Reranked aligners for interactive transcript correction

Favre, B., Rouvier, M., & Béchet, F. (2014) · IEEE International Conference on Acoustics Speech and Signal Processing · doi:10.1109/icassp.2014.6853575 · Cited by 4 · see citing works

Using model trees for evaluating dialog error conditions based on acoustic information

Kazemzadeh, A., Lee, S., & Narayanan, S. S. (2006) · doi:10.1145/1178745.1178763 · Cited by 4 · see citing works

Problem-Sensitive Response Generation in Human-Robot Dialogs

Gieselmann, P., & Ostendorf, M. (2007) · Proceedings of the 8th SIGdial Workshop on Discourse and Dialogue · doi:10.18653/v1/2007.sigdial-1.38 · Cited by 4 · see citing works

Towards a comprehensive repair framework for human-chatbot interaction

Asisof, A. (2022) · ACM International Conference on Intelligent Virtual Agents (IVA) · doi:10.1145/3514197.3549641 · Cited by 3 · see citing works

The Effect of Sensor Errors in Situated Human-Computer Dialogue

Schütte, N., Kelleher, J. D., & Namee, B. M. (2014) · Workshop on Vision and Language (VL) · doi:10.3115/v1/w14-5401 · Cited by 2 · see citing works

The effect of miscommunication rate on user response preferences

Ai, H., Harris, T., & Rosé, C. P. (2006) · CHI Conference Extended Abstracts on Human Factors in Computing Systems (CHI EA) · doi:10.1145/1125451.1125551 · Cited by 2 · see citing works

Concept Type Prediction and Responsive Adaptation in a Dialogue System

Stoyanchev, S., & Stent, A. J. (2012) · Dialogue & Discourse · doi:10.5087/dad.2012.101 · Cited by 2 · see citing works

Software Monitoring in Data Centers

Wu, C., & Guo, J. (2015) · Springer eBooks · doi:10.1007/978-1-4939-2092-1_42 · Cited by 2 · see citing works

User modeling in a speech translation driven mediated interaction setting

Shin, J., Georgiou, P., & Narayanan, S. S. (2006) · doi:10.1145/1178745.1178759 · Cited by 1 · see citing works

Toward a Computational Approach for Natural Language Description of Emotions

Kazemzadeh, A. (2011) · Lecture notes in computer science · doi:10.1007/978-3-642-24571-8_23 · Cited by 1 · see citing works

Proceedings of SRSL 2009, the 2nd Workshop on Semantic Representation of Spoken Language

Plá, M. A., & Declerck, T. (2009) · Cited by 1 · see citing works

Examining the Effects of Rephrasing User Input on Two Mobile Spoken Language Systems

Tsourakis, N., Lisowska, A., Rayner, M., & Bouillon, P. (2010) · Language Resources and Evaluation Conference (LREC) · doi:10.63317/38sk3m6ato23

Reformulation Strategies of Repeated References in the Context of Robot Perception Errors in Situated Dialogue

Schütte, N., Kelleher, J. D., & Namee, B. M. (2021) · Arrow@dit (Dublin Institute of Technology) · doi:10.21427/eg9g-ve04

Clarification Dialogues for Perception-based Errors in Situated Human-Computer Dialogues

Schütte, N., Kelleher, J. D., & Namee, B. M. (2014) · doi:10.1145/2666499.2666506

Impact of Responsive and Directive Adaptation on Local

Stoyanchev, S. (2009)

Speech Recognition Standard Procedures, Error Recognition and Repair Strategies

Chandra, E., & Ramaraj, E. (2006) · IEEE International Conference on Communication Technology (ICCT) · doi:10.1109/icct.2006.341808

Evaluating the Voice Interface of Conversational Speech Systems in Human-Robot Interaction for Elderly People

김민지 (2018) · Seoul National University Open Repository (Seoul National University)

Human-Robot Interaction

Feil-Seifer, D., & Matarić, M. J. (2020) · Springer eBooks · doi:10.1007/978-3-642-27737-5_274-5 · Cited by 1 · see citing works

Perception Based Misunderstandings in Human-Computer Dialogues

Schütte, N. (2014) · Arrow@dit (Dublin Institute of Technology) · doi:10.21427/d79c96

User responses to speech recognition errors: Consistency of behaviour across domains

Choularton, S., & Dale, R. (2004)

A framework for improving error detection and correction in spoken dialog systems

Griol, D., & Molina, J. M. (2016) · Soft Computing · doi:10.1007/s00500-016-2290-z · Cited by 8 · see citing works

Error Awareness and Recovery in Task-Oriented Spoken Dialogue Systems

Bohus, D. (2017) · Cited by 11 · see citing works

Error-correction detection and response generation in a spoken dialogue system

Bulyko, I., Kirchhoff, K., Ostendorf, M., & Goldberg, J. (2005) · Speech Communication · doi:10.1016/j.specom.2004.09.009 · Cited by 36 · see citing works

A comparison of confirmation styles for error handling in a speech dialog system

Sagawa, H., Mitamura, T., & Nyberg, E. (2004) · Interspeech (USB) · doi:10.21437/interspeech.2004-120 · Cited by 2 · see citing works