The DOI matches its Crossref record; 3 of the 3 references it cites were found in a registry or an index.
The Storytelling Organization: A Study of Story Performance in an Office- Supply Firm
Abstract
This paper reports on a participant-observation study in a large office-supply firm of how people perform stories to make sense of events, introduce change, and gain political advantage during their conversations. The story was not found to be a highly agreed-upon text, told from beginning to end, as it has been studied in most prior story research. Rather, the stories were dynamic, varied by context, and were sometimes terse, requiring the hearer to fill in silently major chunks of story line, context, and implication. Stories were frequently challenged, reinterpreted, and revised by the hearers as they unfolded in conversation. The paper supports a theory of organization as a collective storytelling system in which the performance of stories is a key part of members’ sense making and a means to allow them to supplement individual memories with institutional memory.*
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Citations
Cites
The Discovery of Grounded Theory: Strategies for Qualitative Research
Glaser, B. G., & Strauss, A. L. (2017) · Aldine (Routledge reprint) · doi:10.4324/9780203793206 · Cited by 25,789
A simplest systematics for the organization of turn-taking for conversation
Sacks, H., Schegloff, E. A., & Jefferson, G. (1974) · Language · doi:10.2307/412243 · Cited by 11,350
Narration as a human communication paradigm: The case of public moral argument
Fisher, W. R. (1984) · Communication Monographs · doi:10.1080/03637758409390180 · Cited by 1,807 · cited 1×
“Third, terse telling can be a power strategy of purposeful mystification (Fisher, 1984) or tactical ambiguity.”
Background
Cited by
ORGANIZATIONAL CHANGE AND DEVELOPMENT
Weick, K. E., & Quinn, R. E. (1999) · Annual Review of Psychology · doi:10.1146/annurev.psych.50.1.361 · Cited by 2,829
Sensemaking in organizations: Taking stock and moving forward
Maitlis, S., & Christianson, M. (2014) · Academy of Management Annals · doi:10.5465/19416520.2014.873177 · Cited by 1,764
Media, Tasks, and Communication Processes: A Theory of Media Synchronicity1
Dennis, A. R., Fuller, R. M., & Valacich, J. S. (2008) · MIS Quarterly · doi:10.2307/25148857 · Cited by 1,511
Selves Creating Stories Creating Selves: A Process Model of Self-Development
McLean, K. C., Pasupathi, M., & Pals, J. L. (2007) · Personality and Social Psychology Review · doi:10.1177/1088868307301034 · Cited by 1,065
McLean, K. C., & Syed, M. (2015) · Human Development · doi:10.1159/000445817 · Cited by 743
Metadata
- Authors
- Boje, D. M.
- Venue
- Administrative Science Quarterly
- Publisher
- JSTOR
- Published
- 1991-03
- Volume
- 36
- Issue
- 1
- Pages
- 106
- ISSN
- 0001-8392 (ISSN-L)
- OpenAlex
- W2038223765
- Cited by
- 1,722
- References
- 3
- FWCI
- 23.13
- Type
- journal article
- Language
- en
- Open access
- closed
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- Boje, D. M. (1991). The Storytelling Organization: A Study of Story Performance in an Office- Supply Firm. Administrative Science Quarterly. https://doi.org/10.2307/2393432
Data sources
Bibliographic data: Semantic Scholar, OpenAlex, Crossref.
Contains information from the Semantic Scholar Academic Graph Datasets, made available under the ODC Attribution License (ODC-BY 1.0).
Semantic Scholar’s data is described in: Kinney, R., et al. (2023). The Semantic Scholar Open Data Platform. arXiv:2301.10140.