The DOI matches its Crossref record; 3 of the 3 references it cites were found in a registry or an index.
The Storytelling Organization: A Study of Story Performance in an Office- Supply Firm
Abstract
This paper reports on a participant-observation study in a large office-supply firm of how people perform stories to make sense of events, introduce change, and gain political advantage during their conversations. The story was not found to be a highly agreed-upon text, told from beginning to end, as it has been studied in most prior story research. Rather, the stories were dynamic, varied by context, and were sometimes terse, requiring the hearer to fill in silently major chunks of story line, context, and implication. Stories were frequently challenged, reinterpreted, and revised by the hearers as they unfolded in conversation. The paper supports a theory of organization as a collective storytelling system in which the performance of stories is a key part of members’ sense making and a means to allow them to supplement individual memories with institutional memory.*
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Citations
Cites
The Discovery of Grounded Theory: Strategies for Qualitative Research
Glaser, B. G., & Strauss, A. L. (2017) · Aldine (Routledge reprint) · doi:10.4324/9780203793206 · Cited by 25,789
A simplest systematics for the organization of turn-taking for conversation
Sacks, H., Schegloff, E. A., & Jefferson, G. (1974) · Language · doi:10.2307/412243 · Cited by 11,350
Narration as a human communication paradigm: The case of public moral argument
Fisher, W. R. (1984) · Communication Monographs · doi:10.1080/03637758409390180 · Cited by 1,807 · cited 1×
“Third, terse telling can be a power strategy of purposeful mystification (Fisher, 1984) or tactical ambiguity.”
Background
Cited by
ORGANIZATIONAL CHANGE AND DEVELOPMENT
Weick, K. E., & Quinn, R. E. (1999) · Annual Review of Psychology · doi:10.1146/annurev.psych.50.1.361 · Cited by 2,829
Sensemaking in organizations: Taking stock and moving forward
Maitlis, S., & Christianson, M. (2014) · Academy of Management Annals · doi:10.5465/19416520.2014.873177 · Cited by 1,764
Media, Tasks, and Communication Processes: A Theory of Media Synchronicity1
Dennis, A. R., Fuller, R. M., & Valacich, J. S. (2008) · MIS Quarterly · doi:10.2307/25148857 · Cited by 1,511
Selves Creating Stories Creating Selves: A Process Model of Self-Development
McLean, K. C., Pasupathi, M., & Pals, J. L. (2007) · Personality and Social Psychology Review · doi:10.1177/1088868307301034 · Cited by 1,065
McLean, K. C., & Syed, M. (2015) · Human Development · doi:10.1159/000445817 · Cited by 743
A Temporal Perspective on Organizational Identity
Schultz, M., & Hernes, T. (2013) · Organization Science · doi:10.1287/orsc.1110.0731 · Cited by 556
Complex Thinking, Complex Practice: The Case for a Narrative Approach to Organizational Complexity
Tsoukas, H., & Hatch, M. J. (2001) · Human Relations · doi:10.1177/0018726701548001 · Cited by 489
Coordination as Energy-in-Conversation
Quinn, R. W., & Dutton, J. E. (2005) · Academy of Management Review · doi:10.5465/amr.2005.15281422 · Cited by 381
Garud, R. (2008) · Journal of Management Studies · doi:10.1111/j.1467-6486.2008.00783.x · Cited by 236
Lean implementation failures: The role of organizational ambidexterity
Secchi, R., & Camuffo, A. (2019) · International Journal of Production Economics · doi:10.1016/j.ijpe.2019.01.007 · Cited by 74
Anicich, E. M. (2022) · Organizational Behavior and Human Decision Processes · doi:10.1016/j.obhdp.2022.104138 · Cited by 58
Paton, A., & Kotzee, B. (2021) · Health: An Interdisciplinary Journal for the Social Study of Health, Illness and Medicine · doi:10.1177/1363459319889102 · Cited by 26
Saleh, M. I. (2025) · Journal of Travel Research · doi:10.1177/00472875231214727 · Cited by 15
Metadata
- Authors
- Boje, D. M.
- Venue
- Administrative Science Quarterly
- Publisher
- JSTOR
- Published
- 1991-03
- Volume
- 36
- Issue
- 1
- Pages
- 106
- ISSN
- 0001-8392 (ISSN-L)
- OpenAlex
- W2038223765
- Cited by
- 1,722
- References
- 3
- FWCI
- 23.13
- Type
- journal article
- Language
- en
- Open access
- closed
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Contains information from the Semantic Scholar Academic Graph Datasets, made available under the ODC Attribution License (ODC-BY 1.0).
Semantic Scholar’s data is described in: Kinney, R., et al. (2023). The Semantic Scholar Open Data Platform. arXiv:2301.10140.
