The DOI matches its Crossref record; 2 of the 2 references it cites were found in a registry or an index.
Message Equivocality, Media Selection, and Manager Performance: Implications for Information Systems
Abstract
A field study of middle- and upper-level managers was undertaken to explain managers’ selection of communication media. The findings indicate that media vary in their capacity to convey information cues. Managers prefer rich media for ambiguous communications and less rich media for unequivocal communications. The data suggest that high performing managers are more sensitive to the relationship between message ambiguity and media richness than low performing managers. Implications for managers’ use of information systems and electronic media are discussed.
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Citations
Cites
Organizational Information Requirements, Media Richness and Structural Design
Daft, R. L., & Lengel, R. H. (1986) · Management Science · doi:10.1287/mnsc.32.5.554 · Cited by 9,868
Self-citationSocial psychological aspects of computer-mediated communication
Kiesler, S., Siegel, J., & McGuire, T. W. (1984) · American Psychologist · doi:10.1037/0003-066x.39.10.1123 · Cited by 2,630
Cited by
Organizational learning: The contributing processes and the literatures
Huber, G. P. (1991) · Organization Science · doi:10.1287/orsc.2.1.88 · Cited by 8,072
Computer-Mediated Communication: Impersonal, Interpersonal, and Hyperpersonal Interaction
WALTHER, J. B. (1996) · Communication Research · doi:10.1177/009365096023001001 · Cited by 4,798
Communication and Trust in Global Virtual Teams
Jarvenpaa, S. L., & Leidner, D. E. (1999) · Organization Science · doi:10.1287/orsc.10.6.791 · Cited by 2,903
Media, Tasks, and Communication Processes: A Theory of Media Synchronicity1
Dennis, A. R., Fuller, R. M., & Valacich, J. S. (2008) · MIS Quarterly · doi:10.2307/25148857 · Cited by 1,511
CHANNEL EXPANSION THEORY AND THE EXPERIENTIAL NATURE OF MEDIA RICHNESS PERCEPTIONS.
Carlson, J. R., & Zmud, R. W. (1999) · Academy of Management Journal · doi:10.2307/257090 · Cited by 1,270
Metadata
- Authors
- Daft, R. L., Lengel, R. H., & Trevino, L. K.
- Venue
- MIS Quarterly
- Publisher
- MIS Quarterly
- Published
- 1987-09-01
- Volume
- 11
- Issue
- 3
- Pages
- 355-365
- ISSN
- 0276-7783 (ISSN-L)
- 2162-9730
- OpenAlex
- W1552483424
- Cited by
- 2,322
- References
- 2
- FWCI
- 11.82
- Type
- journal article
- Language
- en
- Open access
- closed
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- Daft, R. L., Lengel, R. H., & Trevino, L. K. (1987). Message Equivocality, Media Selection, and Manager Performance: Implications for Information Systems. MIS Quarterly. https://doi.org/10.2307/248682
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Bibliographic data: Semantic Scholar, OpenAlex, Crossref.
Contains information from the Semantic Scholar Academic Graph Datasets, made available under the ODC Attribution License (ODC-BY 1.0).
Semantic Scholar’s data is described in: Kinney, R., et al. (2023). The Semantic Scholar Open Data Platform. arXiv:2301.10140.
