The DOI matches its Crossref record.
Measuring the Extent of EDI Usage in Complex Organizations: Strategies and Illustrative Examples*
Abstract
As interest into the nature and value of Electronic Data Interchange (EDI) within organizations continues to grow, it becomes increasingly desirable to establish a tactical linkage between the strategic value of EDI and observed operational benefits. This article provides such a tactical linkage by presenting an approach to EDI measurement consisting of four facets: volume, diversity, breadth, and depth of a firm’s EDI initiatives. Each of these facets is defined and then described through its application within the contexts of seven case sites, where each case site represents a strategic business unit having a long, successful history of EDI use. The article concludes with suggestions for both practice and research.
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Citations
Cited by
Liang, H., Saraf, N., Hu, Q., & Xue, Y. (2007) · MIS Quarterly · doi:10.2307/25148781 · Cited by 3,921
Zhu, K., Kraemer, K. L., Gurbaxani, V., & Xu, S. X. (2006) · MIS Quarterly · doi:10.2307/25148771 · Cited by 500
Adopters and non-adopters of e-procurement in Singapore: An empirical study
Teo, T. S. H., Lin, S., & Lai, K.-H. (2009) · Omega · doi:10.1016/j.omega.2008.11.001 · Cited by 397
Determinants of E-Business Use in U.S. Firms
Hsu, P.-F., Kraemer, K. L., & Dunkle, D. (2006) · International Journal of Electronic Commerce · doi:10.2753/jec1086-4415100401 · Cited by 330
Mishra, A. N., Konana, P., & Barua, A. (2007) · Information Systems Research · doi:10.1287/isre.1070.0115 · Cited by 267
Metadata
- Authors
- Massetti, B., & Zmud, R. W.
- Venue
- MIS Quarterly
- Publisher
- MIS Quarterly
- Published
- 1996-09-01
- Volume
- 20
- Issue
- 3
- Pages
- 331-345
- ISSN
- 0276-7783 (ISSN-L)
- 2162-9730
- OpenAlex
- W1608839356
- Cited by
- 390
- References
- 0
- FWCI
- 18.25
- Type
- journal article
- Language
- en
- Open access
- closed
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- Massetti, B., & Zmud, R. W. (1996). Measuring the Extent of EDI Usage in Complex Organizations: Strategies and Illustrative Examples*. MIS Quarterly. https://doi.org/10.2307/249659
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Contains information from the Semantic Scholar Academic Graph Datasets, made available under the ODC Attribution License (ODC-BY 1.0).
Semantic Scholar’s data is described in: Kinney, R., et al. (2023). The Semantic Scholar Open Data Platform. arXiv:2301.10140.
