Antecedents and Consequences of Internet Use in Procurement: An Empirical Investigation of U.S. Manufacturing Firms
Abstract
This paper examines the antecedents and consequences of Internet use in the procurement process. Drawing upon the resource-based view (RBV) of the firm and the technology, organization, and environment framework, we develop an integrative model that examines the antecedents and consequences of Internet use in two stages—the search stage and the order initiation and completion (OIC) stage—of the procurement process. The model enables us to deconstruct both the usage and the performance aspects of information technology (IT) in business processes, and to provide insights into the enablers of use and business value. The model is estimated with survey data from 412 firms. Our results suggest that while some resources, such as procurement-process digitization, influence Internet use in both the procurement stages, other resources, such as the diversity of organizational procurement knowledge, impact Internet use in only one stage. We also find that Internet use in the OIC stage has a more significant impact on procurement-process performance than use in search. This study extends the digital capabilities and firm performance literature in the context of electronic procurement. This study also contributes to the small but emerging stream of literature that investigates antecedents, the extent, and implications of IT use holistically.
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A significant proportion of extant e-procurement literature focuses on decision-making at an organisational level, investigating the factors that drive organisations towards the adoption of such technologies.
“A significant proportion of extant e-procurement literature focuses on decision-making at an organisational level, investigating the factors that drive organisations towards the adoption of such technologies (Angeles and Nath, 2007; Gunasekaran and Ngai, 2008; Mishra et al. 2007; Wu et al. 2007).”
From Examining the antecedents of the technology acceptance model within e-procurement (2018) · cites this paper as Mishra et al. 2007
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- Authors
- Mishra, A. N., Konana, P., & Barua, A.
- Affiliations
- University of Maryland, College Park (US)
- The University of Texas at Austin (US)
- Venue
- Information Systems Research
- Published
- 2007-03
- Volume
- 18
- Issue
- 1
- Pages
- 103-120
- ISSN
- 1047-7047 (ISSN-L)
- 1526-5536
- OpenAlex
- W2118289722
- Cited by
- 267
- References
- 7
- Citations by year
- 2026: 3 · 2025: 16 · 2024: 13 · 2023: 13 · 2022: 28 · 2021: 16 · 2020: 14 · 2019: 14 · 2018: 10 · 2017: 14 · 2016: 14 · 2015: 21 · 2014: 13 · 2013: 17 · 2012: 24
- FWCI
- 11.72
- Type
- journal article
- Language
- en
- Open access
- closed
- Locations
- Information Systems Research (publishedVersion)
- Iowa State University Digital Repository (Iowa State University) (submittedVersion)
- Topics
- Social Sciences › Business, Management and Accounting › Management Information Systems › Outsourcing and Supply Chain Management
- Social Sciences › Decision Sciences › Information Systems and Management › Technology Adoption and User Behaviour
- Social Sciences › Business, Management and Accounting › Management Information Systems › Quality and Supply Management
- Keywords
- internet use, e-procurement, manufacturing companies, resource-based view, procurement performance, digital capabilities, business value of IT
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