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Cited by 64Conflict Management and NegotiationEducation for Peace and Conflict ResolutionDispute Resolution and Class Actions

The DOI matches its Crossref record.

Conflict Resolution: What Works?

Phillips, Eleanor, Cheston, Ric·1979·California Management Review
DOI 10.2307/41164837
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Abstract

Forcing, compromise, avoidance, and problem solving are commonly used to resolve conflict. Which is most successful? The basis of the conflict is the most important factor, but there are other considerations. The article describes the conflict situations in which each resolution method would best work.

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Crossref · 10.2307/41164837

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Metadata

Authors
Phillips, E., & Cheston, R.
Venue
California Management Review
Publisher
SAGE Publications
Published
1979-07
Volume
21
Issue
4
Pages
76-83
ISSN
  • 0008-1256 (ISSN-L)
  • 2162-8564
DOI
10.2307/41164837
OpenAlex
W2048103351
Cited by
64
References
0
Citations by year
2024: 2 · 2023: 3 · 2017: 1 · 2015: 3 · 2014: 4 · 2013: 5 · 2012: 3
FWCI
0.00
Type
journal article
Language
en
Open access
closed
Licence
journals.sagepub.com/page/policies/text-and-data-mining-license (tdm)
Locations
California Management Review (publishedVersion)
Topics
  • Social Sciences › Business, Management and Accounting › Organizational Behavior and Human Resource Management › Conflict Management and Negotiation
  • Social Sciences › Sociology and Political Science › Education for Peace and Conflict Resolution
  • Social Sciences › Law › Dispute Resolution and Class Actions
Keywords
conflict resolution, conflict resolution strategies, forcing, compromise, avoidance, problem solving, causes of conflict, interpersonal conflict, negotiation

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CoChat. (2026). Citation check: Conflict Resolution: What Works? https://app.cochat.ai/papers/10.2307/41164837
The paper
Phillips, E., & Cheston, R. (1979). Conflict Resolution: What Works? California Management Review. https://doi.org/10.2307/41164837