The DOI matches its Crossref record.
Management Tools and Techniques: A Survey
Abstract
Management tools such as strategic planning, benchmarking, pay-for-performance, outsourcing, customer segmentation, reengineering, balanced scorecard, and total quality management garner considerable attention in the popular management literature. Companies throughout the world spend millions of dollars each year implementing a dozen or so of these tools. This survey examines the usage of these tools over a seven-year period, assesses user satisfaction with the tools, and attempts to correlate tool usage with company performance. It identifies tools that have been consistently used over time as well as those that seem to have been passing fads.
Overview
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Citations
Cited by
Completing the Practice Turn in Strategy Research
Whittington, R. (2006) · Organization Studies · doi:10.1177/0170840606064101 · Cited by 1,972
The business model ontology a proposition in a design science approach
Osterwalder, A. (2004) · Unknown · doi:10.22005/bcu.15985 · Cited by 1,932
Metadata
- Authors
- Rigby, D.
- Venue
- California Management Review
- Publisher
- SAGE Publications
- Published
- 2001-01
- Volume
- 43
- Issue
- 2
- Pages
- 139-160
- ISSN
- 0008-1256 (ISSN-L)
- 2162-8564
- OpenAlex
- W1982759272
- Cited by
- 459
- References
- 0
- FWCI
- 31.16
- Type
- journal article
- Language
- en
- Open access
- closed
About these checks
Registry, retraction, Cites and statistics results are computed, not judged, with one exception: a printed reference that no index lists is read once by a model before it counts as a citation error. Claims are extracted by a model and kept only when their quote appears verbatim in the text; each cited source is then checked, with a model’s help, for whether it says what the claim relies on. Those verdicts can be wrong — read the claim’s quote and the cited source before relying on one.
Statistics and arithmetic are recomputed, not judged.
Confidence bands are shown only for fields calibrated on our annotated test set. None is calibrated yet, so no band is shown.
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How to cite
Cite CoChat for the checks on this page, and the paper for its own findings.
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- CoChat. (2026). Citation check: Management Tools and Techniques: A Survey. https://app.cochat.ai/papers/10.2307/41166079
- The paper
- Rigby, D. (2001). Management Tools and Techniques: A Survey. California Management Review. https://doi.org/10.2307/41166079
Data sources
Bibliographic data: Semantic Scholar, OpenAlex, Crossref.
Contains information from the Semantic Scholar Academic Graph Datasets, made available under the ODC Attribution License (ODC-BY 1.0).
Semantic Scholar’s data is described in: Kinney, R., et al. (2023). The Semantic Scholar Open Data Platform. arXiv:2301.10140.
