Coproduction: Citizen Participation in Service Delivery

Abstract

which it was applied. Second, the automated selection of high priority cases by PROMIS was used as a back-up for manual selection during much of the first two years of operation. Eventually the automated selection of high priority cases for special pretrial preparation was discontinued. These factors suggest that, while the PROMIS development may have been instrumental in the establishment of the Special Litigation Unit, the operation of the Special Litigation Unit soon became relatively independent of PROMIS. A more rigorous evaluation, if it named anything, might have named the Special Litigation Unit as an exemplary project rather than the PROMIS system as a whole. An implementation analysis of the type presented here was not conducted. Instead, LEAA relied on information provided by project participants in making the designation decision. 14. Marketing activities include: distribution of a nontechnical description of PROMIS, videotape and film presentations, demonstrations at conventions such as those of the National District Attorney's Association, the conduct of quarterly meetings of adopters and potential adopters, publication of a quarterly newsletter, the conduct of on-site feasibility studies, and preparation of benefit-cost analyses for justifying PROMIS to local funding sources. 15. Technical assistance is provided by INSLAW personnel through site visits as well as through telephone and written communications. It includes help in planning projects; writing requests for proposals and selecting contractors; installing, testing, and modifying the basic software; and establishing training programs. 16. David L. Weimer, The Inducement and Implementation of Innovations for Prosecution Management, Dissertation, Graduate School of Public Policy, University of California at Berkeley, May 1978.