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Returns on Investments in Information Technology: A Research Synthesis
Open accessAbstract
Understanding the return on investments in information technology (IT) is the focus of a large and growing body of research. The objective of this paper is to synthesize this research and develop a model to guide future research in the evaluation of information technology investments. We focus on archival studies that use accounting or market measures of firm performance. We emphasize those studies where accounting researchers with interest in market-level analyses of systems and technology issues may hold a competitive advantage over traditional information systems (IS) researchers. We propose numerous opportunities for future research. These include examining the relation between IT and business processes, and business processes and overall firm performance, understanding the effect of contextual factors on the IT-performance relation, examining the IT-performance relation in an international context, and examining the interactive effects of IT spending and IT management on firm performance.
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Bharadwaj, A. S. (2000) · MIS Quarterly · doi:10.2307/3250983 · Cited by 5,042
Cited by
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Akter, S., Wamba, S. F., Gunasekaran, A., Dubey, R., & Childe, S. J. (2016) · International Journal of Production Economics · doi:10.1016/j.ijpe.2016.08.018 · Cited by 1,624
Tallon, P. P., & Pinsonneault, A. (2011) · MIS Quarterly · doi:10.2307/23044052 · Cited by 1,187
Chae, H.-C., Koh, C. E., & Prybutok, V. R. (2014) · MIS Quarterly · doi:10.25300/misq/2014/38.1.14 · Cited by 461
Schryen, G. (2013) · European Journal of Information Systems · doi:10.1057/ejis.2012.45 · Cited by 420
Coombs, C., Hislop, D., Taneva, S. K., & Barnard, S. (2020) · The Journal of Strategic Information Systems · doi:10.1016/j.jsis.2020.101600 · Cited by 301
“Four models that have been particularly prominent in the IS literature are, 1) IT and Economic Performance Framework (Dedrick et al., 2003); 2) Benefits of IT Investments Framework (Dehning and Richardson, 2002); 3) IT Business Value Model (Melville et al., 2004); and 4) Process Model of IT Business Value (Soh and Mar…”
Background
Metadata
- Authors
- Dehning, B., & Richardson, V. J.
- Venue
- Journal of Information Systems
- Publisher
- American Accounting Association
- Published
- 2002-03-01
- Volume
- 16
- Issue
- 1
- Pages
- 7-30
- ISSN
- 0888-7985 (ISSN-L)
- 1558-7959
- OpenAlex
- W3124420429
- Cited by
- 416
- References
- 1
- FWCI
- 15.72
- Type
- journal article
- Language
- en
- Open access
- green
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- Dehning, B., & Richardson, V. J. (2002). Returns on Investments in Information Technology: A Research Synthesis. Journal of Information Systems. https://doi.org/10.2308/jis.2002.16.1.7
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Contains information from the Semantic Scholar Academic Graph Datasets, made available under the ODC Attribution License (ODC-BY 1.0).
Semantic Scholar’s data is described in: Kinney, R., et al. (2023). The Semantic Scholar Open Data Platform. arXiv:2301.10140.
