Barriers to Technology Use and Endocrinology Care for Underserved Communities With Type 1 Diabetes
Open accessAbstract
OBJECTIVE: Disparities in type 1 diabetes related to use of technologies like continuous glucose monitors (CGMs) and utilization of diabetes care are pronounced based on socioeconomic status (SES), race, and ethnicity. However, systematic reports of perspectives from patients in vulnerable communities regarding barriers are limited. RESEARCH DESIGN AND METHODS: To better understand barriers, focus groups were conducted in Florida and California with adults ≥18 years old with type 1 diabetes with selection criteria including hospitalization for diabetic ketoacidosis, HbA1c >9%, and/or receiving care at a Federally Qualified Health Center. Sixteen focus groups were conducted in English or Spanish with 86 adults (mean age 42 ± 16.2 years). Transcript themes and pre–focus group demographic survey data were analyzed. In order of frequency, barriers to diabetes technology and endocrinology care included 1) provider level (negative provider encounters), 2) system level (financial coverage), and 3) individual level (preferences). RESULTS: Over 50% of participants had not seen an endocrinologist in the past year or were only seen once including during hospital visits. In Florida, there was less technology use overall (38% used CGMs in FL and 63% in CA; 43% used pumps in FL and 69% in CA) and significant differences in pump use by SES (P = 0.02 in FL; P = 0.08 in CA) and race/ethnicity (P = 0.01 in FL; P = 0.80 in CA). In California, there were significant differences in CGM use by race/ethnicity (P = 0.05 in CA; P = 0.56 in FL) and education level (P = 0.02 in CA; P = 0.90 in FL). CONCLUSIONS: These findings provide novel insights into the experiences of vulnerable communities and demonstrate the need for multilevel interventions aimed at offsetting disparities in diabetes.
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Health care providers may be less likely to recommend insulin pump therapy or AID to socially disadvantaged groups, fearing these groups may not use these devices safely and develop DKA.
“Health care providers may be less likely to recommend insulin pump therapy or AID to socially disadvantaged groups, fearing these groups may not use these devices safely and develop DKA.”
From Social disadvantage and technology use among adults with type 1 diabetes in Quebec: A cross‐sectional study using data from the Canadian <scp>T1D</scp> ( <scp>BETTER</scp> ) Registry (2025) · cites this paper as [13]
The Results (focus-group findings; page unavailable) report that endocrinologists sometimes blocked or discouraged pump use, citing poor glycemic control or implying that a device would be too difficult for a participant to handle. The paper does not establish that providers feared diabetic ketoacidosis from unsafe device use, and the cited passages do not address AID specifically. (LLM, conf=0.87)
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“…used by providers, provider bias, stigma, mistrust of the healthcare system due to historical and present day racism, non-inclusive language practices, negative encounters with providers, information overload and inadequate patient education) 13 – 17 prevent many from realizing their benefits.”
- Authors
- Walker, A. F., Hood, K. K., Gurka, M. J., Filipp, S. L., Anez-Zabala, C., Cuttriss, N., Haller, M. J., Roque, X., Naranjo, D., Aulisio, G., Addala, A., Konopack, J., Westen, S., Yabut, K., Mercado, E., Look, S., Fitzgerald, B., Maizel, J., & Maahs, D. M.
- Affiliations
- University of Florida Health (US)
- Stanford Medicine (US)
- University of Florida (US)
- Corresponding author
- Walker, Ashby F.
- ORCID
- Venue
- Diabetes Care
- Publisher
- American Diabetes Association
- Published
- 2021-05-17
- Volume
- 44
- Issue
- 7
- Pages
- 1480-1490
- ISSN
- 0149-5992 (ISSN-L)
- 1935-5548
- PMC
- PMC8323174
- OpenAlex
- W3159976361
- Cited by
- 121
- References
- 6
- Citations by year
- 2026: 14 · 2025: 26 · 2024: 28 · 2023: 25 · 2022: 22 · 2021: 6
- FWCI
- 15.12
- Type
- journal article
- Language
- en
- Open access
- bronze
- doi.org
- Locations
- Diabetes Care (publishedVersion)
- PubMed Central (publishedVersion)
- PubMed (publishedVersion)
- Funders
- American Diabetes Association
- Leona M. and Harry B. Helmsley Charitable Trust
- National Institute of Diabetes and Digestive and Kidney Diseases (K12DK122550)
- Topics
- Health Sciences › Medicine › Endocrinology, Diabetes and Metabolism › Diabetes Management and Research
- Health Sciences › Medicine › Endocrinology, Diabetes and Metabolism › Diabetes Management and Education
- Social Sciences › Health › Health disparities and outcomes
- Keywords
- type 1 diabetes, diabetes technology, continuous glucose monitors, insulin pump, health disparities, underserved populations, socioeconomic status, race and ethnicity, diabetic ketoacidosis, federally qualified health centers, patient perspectives
- MeSH terms
- Adolescent, Adult, Blood Glucose, Diabetes Mellitus, Type 1, Endocrinology, Humans, Middle Aged, Technology, Blood Glucose Self-Monitoring
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