The DOI matches its Crossref record; 6 of the 6 references it cites were found in a registry or an index.
Impact of Effective Business Communication on Employee Performance
Open accessAbstract
Communication is considered an essential tool for organizational performances and growth. Most business rely on effective communication with both customers and employees to improve sales and enhance business growth. Poor or ineffective communication normally leads to mismanagement of an organization and undesirable business results. This study sought to explore the impact of business communication on the performances of employees. Communication was conceptualized into horizontal, downward, and upward communication forms and their influence on employee performance was determined based on data from 110 participants who were employees of different banking institutions in Greece. The study confirmed that effective communication in any business entity has a great influence in employee performance. Business are encouraged to maintain a good flow of information across the organization to as to improve employee performances and business profitability in the long run.
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“Effective communication can help ensure that all stakeholders are on the same page and working towards the same goals (Kalogiannidis, 2020).”
From The Impact of Artificial Intelligence on Workers' Skills: Upskilling and Reskilling in Organisations (2023) · cites this paper as Kalogiannidis, 2020
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Cites
Effective Employee Engagement in the Workplace
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Conceptual Framework for the Strategic Management: A Literature Review—Descriptive
Fuertes, G., Alfaro, M. D., Vargas, M., Gutiérrez, S., Ternero, R., & Sabattin, J. (2020) · Journal of Engineering · doi:10.1155/2020/6253013 · Cited by 300
Making Transparency Transparent: The Evolution of Observation in Management Theory
Bernstein, E. S. (2017) · Academy of Management Annals · doi:10.5465/annals.2014.0076 · Cited by 295
Tian, H., Iqbal, S., Akhtar, S., Qalati, S. A., Anwar, F., & Khan, M. A. S. (2020) · Frontiers in Psychology · doi:10.3389/fpsyg.2020.00314 · Cited by 164
The Impact of Negative Informal Information Before a Change on Performance: A Within-Person Approach
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Rukmana, H. D., MM, S. M. P., & E, E. N. S. (2018) · KnE Social Sciences · doi:10.18502/kss.v3i3.1885
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The Impact of Artificial Intelligence on Workers' Skills: Upskilling and Reskilling in Organisations
Morandini, S., Fraboni, F., De Angelis, M., Puzzo, G., Giusino, D., & Pietrantoni, L. (2023) · Informing Science: The International Journal of an Emerging Transdiscipline · doi:10.28945/5078 · Cited by 439
Metadata
- Authors
- Kalogiannidis, S.
- Affiliations
- University of Western Macedonia (GR)
- Corresponding author
- Kalogiannidis, Stavros
- Venue
- European Journal of Business and Management Research
- Publisher
- European Open Science Publishing
- Published
- 2020-12-10
- Volume
- 5
- Issue
- 6
- ISSN
- 2507-1076 (ISSN-L)
- OpenAlex
- W3116791846
- Cited by
- 132
- References
- 6
- Citations by year
- 2026: 10 · 2025: 22 · 2024: 35 · 2023: 36 · 2022: 14 · 2021: 10 · 2020: 5
- FWCI
- 29.22
- Type
- journal article
- Language
- en
- Open access
- diamond
- doi.org
- Licence
- Locations
- European Journal of Business Management and Research (publishedVersion, cc-by-nc)
- Figshare (submittedVersion, cc-by)
- Figshare (cc-by)
- Topics
- Social Sciences › Business, Management and Accounting › Organizational Behavior and Human Resource Management › Employee Performance and Management
- Social Sciences › Business, Management and Accounting › Organizational Behavior and Human Resource Management › Employee Performance and Leadership
- Social Sciences › Communication › Interpersonal and Organizational Communication
- Keywords
- business communication, employee performance, horizontal communication, downward communication, upward communication, bank employees, organizational communication, information flow
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