When Humans Using the IT Artifact Becomes IT Using the Human Artifact
Open accessAbstract
Following Lee & Demetis [20] who showed how systems theorizing can be conducted on the basis of a few systems principles, in this paper, we apply these principles to theorize about the systemic character of technology and investigate the role-reversal in the relationship between humans and technology. By applying systems-theoretical requirements outlined by Lee & Demetis, we examine conditions for the systemic character of technology and, based on our theoretical discussion, we argue that humans can now be considered artifacts shaped and used by the (system of) technology rather than vice versa. We argue that the role-reversal has considerable implications for the field of information systems that has thus far focused only on the use of the IT artifact by humans. We illustrate these ideas with empirical material from a well known case from the financial markets: the collapse (“Flash Crash”) of the Dow Jones Industrial Average.
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Algorithmic management in a work context
Jarrahi, M. H., Newlands, G., Lee, M. K., Wolf, C. T., Kinder, E., & Sutherland, W. (2021) · Big Data & Society · doi:10.1177/20539517211020332 · Cited by 532 · see citing works
“Taking away these first-hand experiences may risk turning managers into “artificial humans” that are shaped and used by the smart technology, not the other way around (Demetis and Lee, 2018).”
BackgroundKeding, C., & Meissner, P. (2021) · Technological Forecasting and Social Change · doi:10.1016/j.techfore.2021.120970 · Cited by 168 · see citing works
Cram, W. A., & Wiener, M. (2020) · Communications of the Association for Information Systems · doi:10.17705/1cais.04604 · Cited by 56 · see citing works
- Authors
- Demetis, D., & Lee, A.
- Venue
- Proceedings of the Annual Hawaii International Conference on System Sciences
- Published
- 2017
- ISSN
- 1530-1605 (ISSN-L)
- 2572-6862
- OpenAlex
- W2587058657
- Cited by
- 55
- References
- 0
- Citations by year
- 2025: 2 · 2024: 3 · 2023: 5 · 2022: 6 · 2021: 26 · 2020: 6 · 2019: 7
- FWCI
- 11.31
- Type
- conference paper
- Language
- en
- Open access
- Licence
- cc-by-nc-nd
- Locations
- Hawaii International Conference on System Sciences (HICSS) (publishedVersion)
- Repository@Hull (Worktribe) (University of Hull) (submittedVersion, cc-by-nc-nd)
- Journal of the Association for Information Systems (submittedVersion)
- ScholarSpace (University of Hawaii at Manoa) (submittedVersion, cc-by-nc-nd)
- Topics
- Social Sciences › Sociology and Political Science › Information Systems Theories and Implementation
- Social Sciences › Arts and Humanities › History and Philosophy of Science › Cybernetics and Technology in Society
- Social Sciences › Decision Sciences › Management Science and Operations Research › Complex Systems and Decision Making
- Keywords
- role reversal, human-technology relationship, systems principles, information systems theory, flash crashes, Dow Jones Industrial Average, financial markets, systems theory
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