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A Behavioral Decision Theory Approach to Modeling Dyadic Trust in Superiors and Subordinates
Abstract
The relative importances of five determinants of dyadic trust (integrity, competence, consistency, loyalty, and openness) were investigated from two perspectives: trust in superiors and trust in subordinates. Two experiments were designed from research on behavioral decision theory. The participants, 78 undergraduate management students, responded to cues that described hypothetical superiors (Exp. 1) and subordinates (Exp. 2). Responses indicated the amount of trust held in each of 32 superiors and 32 subordinates. Integrity, competence, and consistency were stronger than loyalty or openness as determinants of trust in one's superiors and in one's subordinates. There were no differences in the importance of any of the determinants of trust in one's subordinates versus one's superiors. Method considerations are discussed.
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Cited by
An integrative model of organizational trust
Mayer, R. C., Davis, J. H., & Schoorman, F. D. (1995) · The Academy of Management Review · doi:10.2307/258792 · Cited by 10,736
Trust in Automation: Designing for Appropriate Reliance
Lee, J. D., & See, K. A. (2004) · Human Factors: The Journal of the Human Factors and Ergonomics Society · doi:10.1518/hfes.46.1.50_30392 · Cited by 6,605
Colquitt, J. A., Scott, B. A., & LePine, J. A. (2007) · Journal of Applied Psychology · doi:10.1037/0021-9010.92.4.909 · Cited by 2,606
TRUST: THE CONNECTING LINK BETWEEN ORGANIZATIONAL THEORY AND PHILOSOPHICAL ETHICS
Hosmer, L. T. (1995) · The Academy of Management Review · doi:10.5465/amr.1995.9507312923 · Cited by 2,323
Understanding the influence of national culture on the development of trust
Doney, P. M., Cannon, J. P., & Mullen, M. R. (1998) · The Academy of Management Review · doi:10.2307/259297 · Cited by 1,844
Metadata
- Authors
- Butler, J. K., & Cantrell, R. S.
- Venue
- Psychological Reports
- Publisher
- SAGE Publications
- Published
- 1984-08
- Volume
- 55
- Issue
- 1
- Pages
- 19-28
- ISSN
- 0033-2941 (ISSN-L)
- 1558-691X
- OpenAlex
- W2016549961
- Cited by
- 597
- References
- 0
- FWCI
- 2.39
- Type
- journal article
- Language
- en
- Open access
- closed
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- Butler, J. K., & Cantrell, R. S. (1984). A Behavioral Decision Theory Approach to Modeling Dyadic Trust in Superiors and Subordinates. Psychological Reports. https://doi.org/10.2466/pr0.1984.55.1.19
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