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Cited by 411

The DOI matches its Crossref record; 127 of the 127 references it cites were found in a registry or an index.

Privacy Concerns Versus Desire for Interpersonal Awareness in Driving the Use of Self-Disclosure Technologies: The Case of Instant Messaging in Two Cultures

Open access
Lowry, Paul Benjamin, Cao, Jinwei, Everard, Andrea·2011·Journal of Management Information Systems

Abstract

Social computing technologies typically have multiple features that allow users to reveal their personal information to other users. Such self-disclosure (SD) behavior is generally considered positive and beneficial in interpersonal communication and relationships. Using a newly proposed model based on social exchange theory, this paper investigates and empirically validates the relationships between SD technology use and culture. In particular, we explore the effects of culture on information privacy concerns and the desire for online interpersonal awareness, which influence attitudes toward, intention to use, and actual use of SD technologies. Our model was tested using arguably the strongest social computing technology for online SD—instant messaging (IM)—with users from China and the United States. Our findings reveal that cross-cultural dimensions are significant predictors of information privacy concerns and desire for online awareness, which are, in turn, found to be predictors of attitude toward, intention to use, and actual use of IM. Overall, our proposed model is applicable to both cultures. Our findings enhance the theoretical understanding of the effects of culture and privacy concerns on SD technologies and provide practical suggestions for developers of SD technologies, such as adding additional control features to applications.

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Cites

Show all 127 references

Research works printed but not linked: 10

  1. M. Abel, 1990, Intellectual Teamwork: Social and Technological Foundations of Group Work, 489
  2. I. Altman, 1981, Advances in Experimental Social Psychology, 14, 107
  3. N. Baron, 2005, Instant messaging and the future of language, Communications of the ACM, 48, 29, 10.1145/1070838.1070860 · doi:10.1145/1070838.1070860
  4. K. Chen, 2004, Media selection to meet communications contexts: Comparing e-mail and instant messaging in an undergraduate population, Communications of the AIS, 14, 387
  5. V. Derlega, 1993, Self-Disclosure
  6. K. Farrall, 2008, Global privacy in flux: Illuminating privacy across cultures in China and the U. S, International Journal of Communication, 2, 993
  7. M. Maynard, 1996, A comparative analysis of Japanese and U. S. attitudes toward direct marketing, Journal of Direct Marketing, 10, 34, 10.1002/(SICI)1522-7138(199624)10:1<34::AID-DIR3>3.0.CO;2-0 · doi:10.1002/(sici)1522-7138(199624)10:1<34::aid-dir3>3.0.co;2-0
  8. S. Petronio, 1984, Prerequisite conditions for self-disclosing: A gender issue, Communication Monographs, 51, 268, 10.1080/03637758409390200 · doi:10.1080/03637758409390200
  9. L. Sherby, 2005, Self-disclosure: Seeking connection and protection, Contemporary Psychoanalysis, 41, 499, 10.1080/00107530.2005.10747261 · doi:10.1080/00107530.2005.10747261
  10. H. Smith, 2008, Developments in practice XXXI: Social computing: How should it be managed?, Communications of the AIS, 23, 409

Metadata

Authors
Lowry, P. B., Cao, J., & Everard, A.
Venue
Journal of Management Information Systems
Published
2011-04
Volume
27
Issue
4
Pages
163-200
ISSN
  • 0742-1222 (ISSN-L)
  • 1557-928X
OpenAlex
W2065618844
Cited by
411
References
127
FWCI
45.01
Type
journal article
Language
en
Open access
green

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CoChat. (2026). Citation check: Privacy Concerns Versus Desire for Interpersonal Awareness in Driving the Use of Self-Disclosure Technologies: The Case of Instant Messaging in Two Cultures. https://app.cochat.ai/papers/10.2753/mis0742-1222270406
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Lowry, P. B., Cao, J., & Everard, A. (2011). Privacy Concerns Versus Desire for Interpersonal Awareness in Driving the Use of Self-Disclosure Technologies: The Case of Instant Messaging in Two Cultures. Journal of Management Information Systems. https://doi.org/10.2753/mis0742-1222270406

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