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A Preliminary Examination of Doctoral Student Retention Factors in Private Online Workspaces
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Aim/Purpose: The purpose of this quantitative descriptive study is to provide a preliminary examination of students’ retention factors of engagement, communication, and isolation that may be affected by the introduction and use of online communities for dissertation development within an online doctoral program. Background: This research is a continuation of the university’s 5-year research initiative to address the high national rate of doctoral attrition by investigating whether private online workspaces provide a virtual platform to increase student interaction, enhance student communication, and reduce student perception of isolation. Methodology: A quantitative descriptive study of 698 doctoral students (n1 = 355, n2 = 179, n3 = 184) in the online environment across three survey periods over a span of 30 months. Contribution: In 30 months, student engagement increased, perceptions of effective communication by students with dissertation committees improved, and student perceptions of isolation remained unchanged. Findings: The implementation of online workspaces for doctoral students addressed factors experienced in online doctoral programs. The introduction of private doctoral workspaces significantly improved doctoral students’ perceptions of more effective communication with their dissertation committees. Perceptions of isolation remained unchanged with the introduction of the technology. Recommendations for Practitioners: Universities and faculty should make proactive efforts to utilize the online tools available to them to facilitate improved communication and reduce isolation within online doctoral programs. Recommendation for Researchers: The implementation of online workspaces appears to mitigate some factors associated with student attrition, but the extent of these changes is unknown. Future research should continue to examine the factors of retention as a pathway to reducing attrition within the online learning environment. Impact on Society: The implementation of private online workspaces appears to lessen factors associated with student attrition, providing opportunities for improved utilization of personal and university resources, improved professional standing for graduates, and an enhanced reputation for online learning programs. Future Research: Further examination is needed to determine to what extent various communication methods affect a student’s experience and increase connectivity between the student and the institution, as well as research to better understand the phenomenon of students’ perceptions of isolation within online environments.
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“Research on attrition in the United States has found attrition (dropout) rates of 50-70%, with dropout being higher for traditionally underrepresented groups (i.e., anyone other than young, White males) (Ames et al., 2018; Lovitts, 2001; Rigler et al., 2017).”
From PhD Pathways in Canada: Sociodemographic and Disciplinary Influences That Impact Pathway, Duration, and Outcomes (2026) · cites this paper as Ames et al., 2018
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Cited by
Nelson, J., Walters, D., Jones, A., & Jacobs, S. (2026) · International Journal of Higher Education · doi:10.5430/ijhe.v15n1p34
Metadata
- Authors
- (Cathy) Ames, C., Berman, R., & Casteel, A.
- Affiliations
- Grand Canyon University
- Grand Canyon University (US)
- ORCID
- Casteel, Alex
- Venue
- International Journal of Doctoral Studies
- Publisher
- Informing Science Institute
- Published
- 2018
- Volume
- 13
- Pages
- 079-107
- ISSN
- 1556-8865 (ISSN-L)
- 1556-8881
- 1556-8873
- OpenAlex
- W2942510847
- Cited by
- 52
- References
- 1
- Citations by year
- 2025: 4 · 2024: 7 · 2023: 8 · 2022: 3 · 2021: 15 · 2020: 5 · 2019: 7 · 2018: 3
- FWCI
- 11.50
- Type
- journal article
- Language
- en
- Open access
- diamond
- doi.org
- Licence
- Locations
- International journal of doctoral studies (publishedVersion, cc-by-nc)
- Topics
- Social Sciences › Education › Doctoral Education Challenges and Solutions
- Social Sciences › Education › Online and Blended Learning
- Social Sciences › Education › Higher Education Research Studies
- Keywords
- doctoral student retention, doctoral attrition, online doctoral programs, student engagement, student isolation, online communities
About these checks
Registry, retraction, Cites and statistics results are computed, not judged, with one exception: a printed reference that no index lists is read once by a model before it counts as a citation error. Claims are extracted by a model and kept only when their quote appears verbatim in the text; each cited source is then checked, with a model’s help, for whether it says what the claim relies on. Those verdicts can be wrong — read the claim’s quote and the cited source before relying on one.
Statistics and arithmetic are recomputed, not judged.
Confidence bands are shown only for fields calibrated on our annotated test set. None is calibrated yet, so no band is shown.
What counts as a claim ›How we measure confidence ›How we check this ›
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Data sources
Bibliographic data: Semantic Scholar, OpenAlex, Crossref.
Contains information from the Semantic Scholar Academic Graph Datasets, made available under the ODC Attribution License (ODC-BY 1.0).
Semantic Scholar’s data is described in: Kinney, R., et al. (2023). The Semantic Scholar Open Data Platform. arXiv:2301.10140.