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Cited by 2E-Government and Public ServicesPublic Administration and Political AnalysisPublic Administration in Developing Nations

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Transformational leadership, business intelligence, and e-government: Enhancing public sector performance mediated by risk management

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Firmansyah, Amrie, Khakim, Lutfi Abdul·2025·Jurnal Tata Kelola dan Akuntabilitas Keuangan Negara
DOI 10.28986/jtaken.v11i2.1919
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Abstract

Public sector organizations face increasing pressure to improve performance, accountability, and service delivery amid increasing complexity and uncertainty. While transformational leadership, business intelligence (BI), and e-government have been independently associated with performance improvement, their combined impact—particularly through the mediating role of risk management—remains underexplored. This study investigates the influence of transformational leadership, BI, and e-government on organizational performance in the public sector, with risk management as a mediating variable. Using empirical data from the Ministry of Finance in Indonesia, the study examines how these factors collectively enhance performance by fostering a risk-aware culture, promoting data-driven decision-making, and streamlining administrative processes through digital integration. Partial least squares structural equation modeling (PLS-SEM) was employed to test the model. The findings reveal that transformational leadership, BI, and e-government each exert both direct and indirect positive effects on organizational performance, with risk management acting as a key mediating mechanism. The novelty of this study lies in its integrated framework, which connects leadership, technology, and risk governance in explaining public sector performance. It contributes to the limited literature on risk management in the public sector. It presents practical insights for policymakers seeking to optimize governance frameworks through effective leadership and technological solutions.

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Metadata

Authors
Firmansyah, A., & Khakim, L. A.
Affiliations
  • Universitas Pembangunan Nasional Veteran Jakarta (ID)
  • Politeknik Keuangan Negara STAN (ID)
ORCID
Firmansyah, Amrie
Venue
Jurnal Tata Kelola dan Akuntabilitas Keuangan Negara
Publisher
Audit Board of the Republic of Indonesia
Published
2025-12-18
Volume
11
Issue
2
Pages
321-342
ISSN
  • 2460-3937 (ISSN-L)
  • 2549-452X
DOI
10.28986/jtaken.v11i2.1919
OpenAlex
W4417473535
Cited by
2
References
26
Citations by year
2026: 2
FWCI
3.22
Type
journal article
Language
en
Open access
Licence
Locations
  • Jurnal Tata Kelola dan Akuntabilitas Keuangan Negara (publishedVersion, cc-by-sa)
  • DOAJ (DOAJ: Directory of Open Access Journals) (submittedVersion, cc-by-sa)
Topics
  • Social Sciences › Political Science and International Relations › E-Government and Public Services
  • Social Sciences › Political Science and International Relations › Public Administration and Political Analysis
  • Social Sciences › Political Science and International Relations › Public Administration in Developing Nations
Keywords
transformational leadership, business intelligence, e-government, risk management, public sector performance, organizational performance, risk-aware culture, data-driven decision making, digital integration, public administration

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Firmansyah, A., & Khakim, L. A. (2025). Transformational leadership, business intelligence, and e-government: Enhancing public sector performance mediated by risk management. Jurnal Tata Kelola dan Akuntabilitas Keuangan Negara. https://doi.org/10.28986/jtaken.v11i2.1919