A Decade of Assessment at a Research-Extensive University Library Using LibQUAL+®
Integrity signals
Registry
Cites
Statistics
Claims the paper makes
Cited by
Sorted by citations
Quiet in the Library: An Evidence-Based Approach to Improving the Student Experience
McCaffrey, C., & Breen, M. (2016) · portal: Libraries and the Academy · doi:10.1353/pla.2016.0052 · Cited by 22 · see citing works
Assessing ‘Goodness’: A Review of Quality Frameworks for Australian Academic Libraries
Sputore, A., & Fitzgibbons, M. (2017) · Journal of the Australian Library and Information Association · doi:10.1080/24750158.2017.1344794 · Cited by 18 · see citing works
- Authors
- Cook, C., & Maciel, M.
- ORCID
- Cook, Colleen
- Venue
- Research Library Issues
- Publisher
- Association of Research Libraries
- Published
- 2010-08-01
- Issue
- 271
- Pages
- 4-12
- ISSN
- 1947-4911 (ISSN-L)
- OpenAlex
- W2793591685
- Cited by
- 17
- References
- 0
- Citations by year
- 2026: 1 · 2024: 1 · 2021: 1 · 2020: 1 · 2019: 1 · 2017: 1 · 2016: 4 · 2014: 2 · 2013: 2 · 2012: 3
- FWCI
- 12.43
- Type
- journal article
- Language
- en
- Open access
- closed
- Locations
- Research Library Issues (publishedVersion)
- Topics
- Social Sciences › Library and Information Sciences › Library Science and Information Literacy
- Physical Sciences › Computer Science › Information Systems › Library Science and Information
- Physical Sciences › Computer Science › Information Systems › Web and Library Services
- Keywords
- LibQUAL+, academic library services, library user evaluation
About these checks
Registry, retraction, Cites and statistics results are computed, not judged, with one exception: a printed reference that no index lists is read once by a model before it counts as a citation error. Claims are extracted by a model and kept only when their quote appears verbatim in the text; each cited source is then checked, with a model’s help, for whether it says what the claim relies on. Those verdicts can be wrong — read the claim’s quote and the cited source before relying on one.
Statistics and arithmetic are recomputed, not judged.
Confidence bands are shown only for fields calibrated on our annotated test set. None is calibrated yet, so no band is shown.
What counts as a claim ›How we measure confidence ›How we check this ›
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