The assessment of satisfaction with care in the perinatal period
Abstract
Patient satisfaction is frequently used to evaluate the quality of medical care and to guide the development of health care services. Improved satisfaction is a goal recommended by the Institute of Medicine and the government of the United Kingdom for health care reform. During the perinatal period, dynamic changes in physical and psychological state impose unique challenges in the assessment of satisfaction. This article reviews the measurement of satisfaction with care, together with factors that may influence satisfaction and its measurement during the perinatal period. Recommendations are also provided for further research and development of satisfaction instruments and potential interventions to improve satisfaction with perinatal care.
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Age is associated with greater satisfaction in young women compared to older women during childbirth.
“Age is associated with greater satisfaction in young women compared to older women during childbirth, which is consistent with previous Canadian results, 34 but con fl icting results have been reported in the past. 8,32,33”
From Comprehensive maternity support and shared care in Switzerland: Comparison of levels of satisfaction (2018) · cites this paper as [8]
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“In a review of satisfaction with childbirth Hodnett concluded that there is insufficient evidence on which to base conclusions about the impact of timing of assessment of childbirth satisfaction [16].”
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“Declining satisfaction with the childbirth experience has been reported in association with difficult childbirth and changing mood, such as anxiety, depressive symptoms and worry during pregnancy [66,67].”
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What women value in the midwifery continuity of care model: a systematic review with meta-synthesis
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Comprehensive maternity support and shared care in Switzerland: Comparison of levels of satisfaction
Floris, L., Irion, O., Bonnet, J., Politis Mercier, M.-P., & de Labrusse, C. (2018) · Women and Birth · doi:10.1016/j.wombi.2017.06.021 · Cited by 43 · see citing works
- Authors
- Britton, J. R.
- Affiliations
- Kaiser Permanente (US)
- Corresponding author
- Britton, John R.
- ORCID
- Britton, John R.
- Venue
- Journal of Psychosomatic Obstetrics & Gynecology
- Publisher
- Informa UK Limited
- Published
- 2012-05-03
- Volume
- 33
- Issue
- 2
- Pages
- 37-44
- ISSN
- 0167-482X (ISSN-L)
- 1743-8942
- OpenAlex
- W2133246172
- Cited by
- 60
- References
- 10
- Citations by year
- 2026: 1 · 2025: 4 · 2024: 4 · 2023: 4 · 2022: 2 · 2021: 4 · 2020: 4 · 2019: 2 · 2018: 13 · 2017: 5 · 2016: 5 · 2015: 3 · 2014: 6 · 2013: 2 · 2012: 1
- FWCI
- 0.58
- Type
- journal article
- Language
- en
- Open access
- closed
- Locations
- Journal of Psychosomatic Obstetrics & Gynecology (publishedVersion)
- PubMed (publishedVersion)
- Topics
- Health Sciences › Health Professions › General Health Professions › Patient Satisfaction in Healthcare
- Health Sciences › Medicine › Obstetrics and Gynecology › Maternal and Perinatal Health Interventions
- Health Sciences › Health Professions › Health Information Management › Healthcare Quality and Management
- Keywords
- patient satisfaction, perinatal care, satisfaction measurement, quality of care, perinatal period, health care reform
- MeSH terms
- Female, United Kingdom, Humans, Life Change Events, Patient Participation, Pregnancy, Professional-Patient Relations, Quality Assurance, Health Care, Socioeconomic Factors, Patient Satisfaction, Perinatal Care, Databases as Topic, Pregnant Women, Pregnant People, Quality Improvement, Standard of Care
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