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Conflict in Organisations: An Examination of its Types, Sources, Effects and Management Strategies
Open accessAbstract
Conflict is generally common in all social life. It is an inevitable part of human resources in organisations as it relates to the situation of scarce resources, division of functions, power relations, role differentiation, interest, needs and aspiration. Like other terms, conflict generates considerable uncertainty, and the idea has grown to have numerous meanings and ramifications, creating nothing less than a semantic jungle, which leaves many scholars and administrators quite ambiguous about its meaning. This study examines the sources, effects, and strategies for the management of conflict in organisations. The pursuit of divided goals and struggle over scarce resources breed conflict. This study creates super-ordinate goals and the provisions of a stable, well structure that can minimise conflict. Understanding the importance of conflict management assists the manager in having an inclusive interpretation of the conflict and its effects on the organisation's productivity. The results would be beneficial to organisations' management since they lay the groundwork for understanding Conflict in Organisations, its effects, and management strategies. The study offered some suggestions and points for further research.
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“In contrast, relying on avoidance and competitive strategies can result in negative effects, including employee dissatisfaction and weakened organizational cohesion.”
From Analysis of Conflict Management Styles and Organisational Performance (2025) · cites this paper as Pembi et al. (2023)
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“The results indicate that organizations prioritizing collaborative approaches are more likely to foster a cohesive and productive work atmosphere.”
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“The research indicates that utilizing effective conflict resolution approaches -such as collaboration, negotiation, and compromise -generally produces positive outcomes in the workplace.”
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“These approaches enhance interpersonal relationships among team members, boost morale, and increase overall productivity.”
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Analysis of Conflict Management Styles and Organisational Performance
(2025) · Journal of Management Changes in the Digital Era · doi:10.33168/jmcde.2025.0104 · Cited by 1
Metadata
- Authors
- Pembi, S., Ikemefuna, M., Kibikiwa, G. M., & Zoakah, J. D.
- Affiliations
- Adamawa State University (NG)
- University of Jos (NG)
- ORCID
- Pembi, Stephen
- Venue
- Organization and Human Capital Development
- Publisher
- Universitas Airlangga
- Published
- 2023-04-17
- Volume
- 2
- Issue
- 1
- Pages
- 53-65
- ISSN
- 2829-758X (ISSN-L)
- 2829-7598
- OpenAlex
- W4366084617
- Cited by
- 3
- References
- 0
- Citations by year
- 2024: 3
- FWCI
- 1.29
- Type
- journal article
- Language
- en
- Open access
- diamond
- dx.doi.org
- Licence
- cc-by-nc
- Locations
- Organization and Human Capital Development (publishedVersion, cc-by-nc)
- Topics
- Social Sciences › Business, Management and Accounting › Organizational Behavior and Human Resource Management › Conflict Management and Negotiation
- Social Sciences › Sociology and Political Science › Education for Peace and Conflict Resolution
- Social Sciences › Business, Management and Accounting › Organizational Behavior and Human Resource Management › Job Satisfaction and Organizational Behavior
- Keywords
- organizational conflict, conflict management, causes of conflict, superordinate goals, resource constraints, power relations, role differentiation, organizational productivity, conflict types
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